Gonçalo Clemente - General Manager, Casa Fortunato

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Work Background

A Perfect StoryPrincipal Owner

Jan. 2023Lisbon, Portugal · Remote

Available To Dream LLC - creative hospitality luxury consultantsFounder

Jan. 2016 - Mar. 2023Greater New York City AreaAvailable To Dream L.L.C.® Creative Hospitality Luxury Consultants Sales, Marketing / PR & Communications Consultants / Branding / Operations Available To Dream LLC - creative hospitality and luxury consultants was created to consult in luxury hospitality projects and, other luxury brands in the areas of sales, marketing, public relations, communications and representation in markets globally. Our, dedicate sales and marketing team as well as, communications directors are proved to be professionally and consistently driven in promoting and generating awareness in the respective fields. Creatives in the Art of Branding We are artists... We deliver the so called “brand book”. Together with the development company or owners and following to a briefing, we create a concept and all respective brand book, whether is a new opening or simply repositioning existing ones. Get me right, do it right and wow me as we know ... Because we think and believe, perfection is only reached when an excellent service is provided to the clients in this world of competition. We also do and consult on the full operation in our projects. Our team of experts in helping to create unforgettable moments and experiences to the most avid travelers and consumers, is highly experienced with a proved background in the most important hospitality luxury world class companies. For us the success is only reached when a true coordination of the the main goals and resources that address the most urgent needs, while delivering the best actions and personal results for those efforts.

Design Hotels AGArea Director - The Americas

Jan. 2010 - Dec. 2016Greater New York City AreaBased in New York at Design Hotels office, I am in charge of managing the team that supervises the AMERICAS territory for Design Hotels AG - www.designhotels.com. Driving the business to all affiliated hotels and in charge of developing brand awereness and generating PR and MARKETING opportunities within Americas. I am also in charge of looking into new possible developments in AMERICAS to be affiliated within DESIGN HOTELS AG, in order to contribute to a solid growth of our current portfolio of more than 250 Hotels worldwide. Developing marketshare in emerging countries in the AMERICAS region to penetrate DESIGN HOTELS brand within the Travel Trade Industry and Final Consumer. I consider myself a team player and passionate about exploring peoples skills to maximize their potential. I also value my leadership skills in motivating, helping and supporting my team members to reach their/our company annual goals. Budget oriented and strategically planner in order to leverage the return on investment from current feeder markets/territories and taking the right decisions to maximize brand penetration in new and emerging markets, to bring better results. I value peoples skills and people relations and I constantly motivate my team as well as good maintaining personal relations within the key players in the Travel Trade and Corporate community. Excellent skills in maintaining the core values of Design Hotels in having the Americas division aligned with the company headquarters as well as APAC region. Great presentation and communication skills. Expertise in consulting the existing member hotels in creating action plans for them to strategically penetrate territories by helping and supporting several of their Sales, PR and Marketing actions and initiatives to achieve penetration in priority markets. Independent free lancer writer for Conde Nast Traveler with various articles published.

G.L.A HotelsDirector of Sales & Marketing

Jan. 2010 - May. 2010I am in charge of launching the Vidago Palace Hotel & Resort, schedule to open in June 2010. Offices based in Lisbon - Portugal and reporting to the Paris based company GLA. Please check the website - www.vidagopalace.com

Four Seasons Hotels & ResortsSales Manager

Jan. 2003 - Dec. 2008

Four Seasons Hotels & ResortsSenior Manager

Oct. 2000 - Dec. 2009Manage corporate account and high-end leisure travel agencies based worldwide and Entertainment market globally. Develop and maintain significant and mutually beneficial relationships with top decision makers and revenue producing travel agencies. Maintain market share through targeted and focused sales efforts to include solicitation calls to existing and active contacts to maximize account penetration, prospect new potential business while remaining visible to the client through frequent and meaningful sales experiences. Organize and execute sales trips to USA, South America and Europe / Middle East and Africa. Coordinate and facilitate different sales activities such as familiarization trips events for key partners to experience the hotel/s first hand and to share valuable feedback. Ensure client loyalty by reaching out to end users directly for assistance and feedback while soliciting future potential and additional contacts.

Four Seasons Hotels & ResortsSenior Manager

Oct. 2000 - Dec. 2009Sales Manager in charge of Leisure and Corporate Markets for some Four Seasons properties in Europe. Territories covered were AMERS and EMEA.