Cristina Afonso

Global Head of Customer Success @Mercaux

Spain👍 Sales & BizDevAccount Manager

Cristina Afonso is a seasoned professional with extensive experience in customer success management. She currently holds the position of Global Head of Customer Success at Mercaux, a leading retail technology company. In this role, she is responsible for ensuring optimal customer experiences and driving business growth. Prior to joining Mercaux, Cristina had established a strong track record in customer service and operations management roles in various industries. She possesses a deep understanding of customer engagement strategies, process improvement, and team leadership. Her exceptional skills in these areas have consistently resulted in improved customer satisfaction and business performance.

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