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Work Background
SantanderAgile Coach
Jan. 2024Madrid, Comunidad de Madrid, España · RemoteSpearheaded Agile transformation across the insurance area, aligning Agile practices with strategic objectives to enhance efficiency and value delivery. Crafted a comprehensive strategy for digital transformation, encompassing tool selection, team structuring, framework adoption, and the identification of risks and dependencies. Developed roadmaps to guide the digital transformation journey, ensuring seamless integration of technology and business processes. Facilitated workshops and coaching sessions on Agile and digital transformation principles, promoting a culture of continuous improvement and innovation. Implemented metrics and KPIs for Agile adoption and performance, supporting data-driven decision- making. Enhanced collaboration across product, development, and stakeholder teams, optimizing workflows and project delivery.
Kairós Digital Solutions S.L.Scrum Master at Mutua Madrileña
Feb. 2023 - Jan. 2024Madrid, Comunidad de Madrid, España · RemoteAs a Global Scrum Master, I wear multiple hats: Training & Development: I train teams and leaders in agile methodologies, Scrum, Kanban, and Lean practices. Personal Coaching: I provide one-on-one guidance to Scrum Masters, Product Owners, and team leaders to enhance their skills. Team Assessments: I evaluate team performance and maturity, devising improvement plans. Meeting Facilitation: I lead crucial meetings like retrospectives, sprint reviews, and sprint planning. Agile Culture: I promote an agile culture, encouraging collaboration, accountability, and continuous improvement. Conflict Resolution: I help resolve conflicts constructively for a productive work environment. Change Management: I guide the organization in adopting agile practices and overcoming resistance to change. Metrics & KPIs: I establish metrics for data-driven decisions and assess team progress. Team Coordination: I facilitate cross-team collaboration and remove workflow obstacles. Leadership Development: I assist leaders in adopting agile leadership and decision-making. Tool Evaluation: I evaluate and recommend tools and practices for team efficiency. Clear Communication: I maintain transparent communication with stakeholders. Continuous Learning: I stay updated on agile trends and share knowledge. Jira Administration: I act as a Jira admin, customizing Jira for team needs, including board creation, workflows, and permissions. My role optimizes team performance and fosters an agile mindset for successful outcomes.
BSH Home Appliances GroupAgile Coach in MDM Area
Nov. 2021 - Mar. 2023BSH Home Appliance Group · RemoteAs an Agile Coach and Scrum Master, I've excelled in steering teams toward success through Agile methodologies: Coaching Excellence: I've guided three Product Owners in complex problem-solving and solution strategies, enabling better product development. Streamlined Readiness: I've ensured 100% readiness of user stories for two teams, enhancing efficiency. Backlog Mastery: I've actively supported backlog refinement for two Development Teams, paving the way for smoother sprint planning. Servant Leadership: Serving as a servant leader and coach for two Agile Scrum teams, I've instilled an Agile mindset for enhanced collaboration and continuous improvement. Data-Driven Decisions: I've provided robust metrics for Release Train Engineers, facilitating evidence-based decisions for two Scrum teams. Agile Rituals: I've managed core Agile ceremonies like Sprint Planning, Daily Stand-up, Sprint Review, and Sprint Retrospectives, ensuring their value. Release Coordination: Collaborating with two Agile Release Train Engineers, I've contributed to functional releases per sprint cycle, optimizing delivery. Scaling Frameworks: I've led the implementation of SAFe and LeSS frameworks across an MDM area with over 25 teams, promoting scalability. PI Planning Mastery: I've moderated Pre-PI and Post-PI Planning for eight teams, emphasizing their importance. Agile Training: I've conducted weekly Agile training for my teams and others, spreading Agile principles and practices. Team Maturity: I've elevated two teams' maturity levels by enhancing processes and ensuring Scrum framework adherence. Agile Mindset: I've cultivated Agile principles and facilitation skills, ensuring an Agile mindset and Scrum practice utilization. My commitment to driving Agile excellence and fostering continuous improvement is an asset to any organization. Eager to contribute to your Agile transformation journey.
BeInCryptoScrum Master
May. 2020 - Dec. 2021Remote · RemoteDuring my tenure, I played a pivotal role in optimizing team performance and driving successful project outcomes through a multifaceted approach: Commitment Management: I actively collaborated with our agile teams, aiding them in making well-informed commitments by assisting in story selection, refining task definitions, and aligning feature priorities. Customer-Centric Approach: I fostered cross-functional partnerships with executive leadership and marketing teams. This allowed us to gain invaluable insights into customer pain-points, which I skillfully translated into actionable user stories, ensuring that our product development efforts were closely aligned with customer needs. Impediment Resolution: I was proactive in identifying, managing, and facilitating the resolution of impediments that could potentially derail team progress. This proactive approach enabled our teams to maintain their focus on project goals and deliverables. Stakeholder Collaboration: My ability to work closely with both product management and technical stakeholders was pivotal in maintaining project clarity. I ensured that everyone involved had a comprehensive understanding of project schedules, current status, and project details, which promoted transparency and facilitated informed decision-making. I take pride in my contributions to creating a collaborative and high-performance work environment, where team members are empowered to excel and where our projects consistently meet and exceed expectations.
Eco nura menorca Service Delivery Manager / Project Manager
Apr. 2018 - May. 2020Mahón, Islas Baleares, EspañaAs a dedicated professional, I have consistently delivered exceptional results through my diverse skill set and strategic approach: Risk Mitigation: I ensured the seamless execution of projects by proactively identifying, communicating, and resolving 100% of inter-team risks, impediments, and blockers. My vigilant oversight contributed to the smooth progress of our initiatives. Market Insights: To drive informed decision-making, I conducted competitive analysis, customer interviews, and meticulously evaluated feature requests. This approach allowed us to align project scope with market demands and maintain a competitive edge. Sales and Revenue Growth: My commitment to staying up-to-date with evolving sales strategies and product offerings led to a significant uptick in up-sell revenue, totaling €75,000. This achievement underscores my ability to contribute to the bottom line. Customer Engagement: I reduced customer support requests by an impressive 7% by actively engaging with customers on social media whenever they encountered product issues. This proactive approach not only enhanced customer satisfaction but also streamlined support operations. Process Improvement: I spearheaded the implementation of Kanban within the company, leveraging its principles to identify bottlenecks and areas for improvement. This initiative resulted in a remarkable 44% reduction in Lead time, enhancing efficiency and throughput. Agile Transformation: With a strong commitment to the principles of agile methodologies, I took on the role of teaching and guiding the entire organization in embracing these values, drawing inspiration from the Agile Manifesto. This cultural shift promoted collaboration, transparency, and agility across the company. My unwavering dedication to excellence and my ability to deliver results in various areas make me a valuable asset to any team or organization. I am eager to bring my expertise to your team and contribute to your organization's success.
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