Mikko Korhonen

CEO, Advisor, Consultant @Samvais Oy

Banking & Capital MarketsMedia & TelecommunicationsGovernment & Public ServicesFinland💰 Investor & VC💸 Marketing✔️ ITProducer🧨 Consulting🎥 Entertainment✨ Business OwnerEvent ProducerCopywriterHead of GrowthBusiness AnalystAdvisorCTO

Experienced and field tested service management advisor, coach, trainer and consultant. My knack is taking the mystique and mumbo out of Service Governance and Management. With over 20 years of experience from the trenches (all the way from the server rooms to Board meetings), and working all the scale from small Service Providers to billion dollar enterprises, i have learned they all share the same symptoms of service management gone bad. My mission is to help them fix that, and first and foremost make their customers get the best value they can, from the servivices they get from these providers. Think big, think simple.

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Work Background

Samvais OyCEO, Owner, Advisor and Coach

Jul. 2023Helsinki Metropolitan AreaHelping Service Businesses to add more value to their services. I can help you to succeed in: Service Governance Service Strategy Service Management Office SIAM Overall, ITSM, bottom up and Top-Down. Reserve your ITSM Value Coffebreak here: https://calendly.com/mikko-korhonen-samvais/15-minute-itsm-value-coffeebreak

The Cloud People GlobalPrincipal Consultant

Apr. 2022 - Jun. 2023Helsinki Metropolitan AreaPrincipal Consultant in Enterprise- and IT Service Management. Key Expertise areas: Enteprise Service Management (ESM), IT Service Management (ITSM), Business Ecosystems, Agile methods, Pre-Sales, New Business Development

Justin Group OyPrincipal Consultant

Aug. 2020 - Apr. 2022Espoo, Southern Finland, FinlandPrincipal Consultant in the areas of Service Design and Service Management. Key Expertise areas: Service Design, Business Ecosystems, Agile methods, Service Management, Service Portfolio development, Pre-Sales, Business Process management.

Gateway Digital OySenior Vice President Sales

Oct. 2019 - Aug. 2020Espoo, Southern Finland, FinlandSenior Vice President Sales in Digtalization and Global Sourcing Key Expertise areas: Enterprise Sales, New Customer Aquisitions, Digitalization Projects, Digital Marketing, Business Ecosystems, New Business Development, Team Leading

TietoLead Business Consultant

Apr. 2018 - Oct. 2019Helsinki Area, FinlandLead Business Consultant in the areas of business generation and customer projects. Key Expertise areas: Pre-Sales, Solution Sales, Business Ecosystems, Agile methods, Service Management, Service Portfolio development, Business Process management, Service Design.

Wakaru Consulting OyBusiness Director, Senior Consultant

Apr. 2017 - Mar. 2018Helsinki, Southern Finland, FinlandBusiness Director (Business Development, Sales) / Senior Consultant and Coach Key Expertise areas: Enterprise Service Management, ITSM, Agile, Lean, IT Governance, IT Outsourcing, Portfolio Management, Enterprise Sales, New Customer Aquisitions

Elisa AppelsiiniBusiness Development Manager

Jul. 2014 - Jan. 2017HelsinkiBusiness Development Manager and part of the Service Development team. Key Expertise areas: Service Portfolio development, Service Portfolio Management, Service Offering Value Generation, New Business Development, Cloud Business Development, Ecosystem Development

Codacon OyCEO / Owner, Principal Consultant in Business and Service Management

Nov. 2010 - Oct. 2016HelsinkiFreelance Consultant, specialized in Business - and Service Management consulting and coaching. Business Expertise areas: Marketing, Sales, Customer Relationship Management and Business Development. Service Management areas: Enterprise Service Management, ITIL / ITSM / ISO20000 / IT Governance / IT Strategy consulting & training, ERP and ITSM Solution consulting

IBMSenior IT Specialist / Tech Sales (IBM Service Management)

Mar. 2008 - Oct. 2010Helsinki Area, FinlandWorking as a presales consultant / specialist in IBM Service Management (Tivoli) Software in Enterprise Asset Management and IT Service Management family of products and services. Key Expertise areas: Enterprise Asset Management, Enterprise Service Management, ITSM, Technical Pre-Sales (IBM), Solution Sales

Wakaru PartnersConsultant

Apr. 2006 - Mar. 2008Worked as a ITSM consultant and ITSM coach/trainer. Key Expertise areas: Enterprise Service Management, ITIL / ITSM / ISO20000 / IT Governance / IT Strategy consulting & training, ITSM Solution consulting, Project Management

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