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Work Background
PwC South East Asia ConsultingSenior Consultant, SEAC Global Mobility
Jan. 2019SingaporeMobility of staff across international borders is a key business priority for SEAC. The SEAC Global Mobility team provide guidance both on traditional full time international assignments and international business travellers / commuters. This role reports to the SEAC Global Mobility Lead. Responsibilities include:
• Prepare cost estimates for cross border mobility.
• Prepare monthly status and activity reports for stakeholders.
• Manage and redirect queries on international opportunities in respect of SEAC vacancies. • Screen initial enquiries from internal candidates interested in an international assignment or role advertised in SEAC.
• Provide international business travel support (information e-mails and recording of travel undertaken on a tax tracking website) for our staff based in the Philippines.
• Manage ad hoc queries from assignees / the business during the relocation and assignment process, co-ordinating with local country Global Mobility and support teams as required.
• Involved in / lead projects to improve and promote mobility.
• Engage in weekly HC Operations calls with the Singapore team.
• Billing and invoice processing for the SEAC GM team.
BGRSInternational Assignment Consultant
Mar. 2017 - Dec. 2018- Act as focal point of coordination for all client's assignment and relocation needs.
- Provide consulting services to international expatriates as per client policies, monitor all stages of the expatriate administrative cycle, liaise with destination service providers. process expense payments, review expense reports, manage assignment cost analysis and act as advocate to the international expatriates.
DKSHAssistant Manager, Group Mobility & HR Administration
Sep. 2015 - Dec. 2016Singapore• Employment contract issuance for Senior Management positions:
o Management of employment contracts o Coordination of updates of country policies in collaboration with Country HR Manager, C&B and VPs HR APAC/Europe and Americas • Operating Administration of Global Expat Management: o Issuing of employment contracts and relevant letters (i.e. Annual Salary Review, promotion etc.)
o Coordination of relocation including negotiations with external provider and expats
o Internal assignment briefings, advisory and policy governance (i.e. exception approvals)
o Enrollment with Group insurances; handling requests regarding Group health, risk and pension schemes; yearly communications on contributions
o Data management (personnel segmentation list, employee database, adhoc reporting)
o Branding alignment of presentations and reports according to the DKSH's writing and language guide • Maintaining of HR data into HRIS system (Talent Portal) in collaboration with C&B • Working with C&B on HR Project management (Presentation material and logistics for C&B workshop held in Bangkok in August 2015)
Mondelēz Asia Pacific Pte LtdGlobal Mobility Analyst
May. 2015 - Sep. 2015Singapore• Support the Global Mobility (GM) CoE model with the implementation of a regionally centralized, efficient and transparent GM approach for key customers with a focus on the delivery of Mondelez’s high standards.
• Ensure that the regional GM administration of expatriate packages, benefits, and prerequisites adheres to Mondelez’s GM policy, standards and procedures. • Manage the development of best practice operational standards that support GM processes, monitor and track the International Assignment population from assignment through to repatriation ensuring that policy, protection and compliance are met, especially in AP.
• Provide admin support for the preparation of assignment packages at all levels, particularly cost projections, balance sheets, and all other assignment related paperwork for: - Start of assignment, Repatriation letters, Assignment extensions - Supporting documentation for severance agreements - Repayment/loan agreements - Vendor management - Invoice management
• Initiate and assure completion of relocation activities with preferred vendors.
• Immigration: arrangement of work permits/visas
• Tax and social security support through KPMG
• Organizing cross-cultural and language lessons
• Managing relocation support (home finding, school registration, banking, medical coverage, and removal/storage)
• Co-ordinate expense and lease management for IAs with the local HR Solutions Team
• Ensure that expatriate database is up to date and reflects correct expatriate information.
• Projects designed to align procedures to help ensure consistency in interpretation and administration of Mondelez‘s GM policy.
Mondelēz Asia Pacific Pte LtdHR Solutions Specialist
Jan. 2013 - May. 2015Singapore• Expatriate logistics for assignees relocating within the Asia Pacific region (i.e.: shipment, accommodation, tax initiation etc). This includes all long-term, short-term assignments and local-plus overseas hires. • Vendor management, destination service provider initiation and liaison.
• Preparation of benefits-in-kind report for tax submission. Tax payment processing to IRAS.
• HR Solutions operations (onboarding, contract preparation, invoice processing, income tax payments. housing subsidy payments etc). Assist in preparation of yearly budgets and accruals for general office expenses and cross charging to other divisions.
• Cost estimate and balance sheet preparation using AssignmentPro (Equus software) for expatriates going on assignment within Asia Pacific.
• Assignment letter preparation for assignments within Asia Pacific.
• Assignment package briefing for expatriates relocating within Asia Pacific. Handling any other queries during assignment.
• Facilities Management for the regional headquarters with 190 staff strength. • Manage Reception and Receptionist. Ensure smooth handling of tasks delegated to Receptionist. Awards
•2014 Mondelēz International Manager’s Award
SPH Magazines Pte Ltd - Creative Services DepartmentSenior Executive, Creative Services
Jul. 2010 - Sep. 2012Singapore• Monitoring crucial timelines - an integral part in the magazine publishing industry, ensuring we meet the files to print deadlines monthly.
• Manage calendar and appointments for Director, Creative Services. • Handled client relations with key accounts (beauty brands) such as Chanel, L’Oreal, Estee Lauder, Robinsons & Co, government bodies and various hotels for main SPHM titles (Her World, Female, Simply Her and Her World Brides).
• Coordinate between the editorial and art team to ensure the relevant materials (press releases, high resolution images etc) for the advertorials, booklets, flyers and creative buys are in good order.
• Updating of the creative buy list for the Fashion and Beauty and Men’s and Special Interests divisions. Making certain that the status and timeline of the various projects are at its most up-to-date.
Ernst & Young LLP - Human Capital, Assignment ServicesExpatriate Associate
Feb. 2006 - Jul. 2010Singapore• Maintaining data quality and integrity in handling expatriate's data and generating client's monthly reports.
• Policy governance for the client in all aspects - invoice billing, review of shipment invoices from the various relocation vendors. • Mentoring and training new team members.
• Generating salary calculations. Preparing assignment contracts for expatriates’ assignment in new host country in the Asia Pacific region.
• Engaged in monthly operations conference calls.
• Travel assistance payment tracking for the client generating monthly reports for payroll reimbursement purposes.
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