Takeisha Hoy - Area Manager, Amazon

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Network Power<100 people

Roles

🔥100%

Startup Founder

🧑‍💼100%

C-level Executive

👍100%

Sales & BizDev

Geos

🇺🇸100%

United States

Work Background

AmazonArea manager II

Nov. 2022Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering associates and leaders, with superior communication and collaboration abilities demonstrated over 14 months of management performance. • Participated in leading the launch of a brand-new Fulfillment Center (JAN1), to ensure successful launch. • Completed 10 months of training at DSM5, TUL1, MEM4, MQY1, and LIT1 and made impacts to Sort DPMO and PIM. • Engages associates and Process Assistants on the importance to achieving Amazon's goals and communicates goals and development opportunities. • Plan operations to meet established CPTs. factoring in volume forecasts and attendance forecasts • Guarantee Customer Expectation is met through the use of daily building audits, AA coaching, and the cross-collaboration of different departments and buildings within the Amazon network • Proactively identified and led process improvement initiatives. • Work cross-functionally with departments such as Learning, IB, and ShipDock on a daily basis to ensure success of Operation • Ran Singles as the only manager for over 4 months, whilst awaiting a new Pack AM. • Lead multiple BTS classes and onboarded new employees, including training, mentoring and new hire documentation. • Cross-trained existing employees to maximize team agility and performance. • Partner with other AMs to balance labor and ensure that we are operating a balanced and efficient shift while meeting all of our goals.

WayfairOperations Supervisor

Oct. 2019 - Mar. 2020Mcdonough, Georgia• Provide reports on department metrics and develop strategies and methods to increase metrics and performance. • Ensure the proper functioning and safe operations of all warehouse tools and equipment. • Proactively think beyond the explicit assignment to ask second-order questions and identify additional analytic needs.

AmazonCentral Operations Lead

Feb. 2019 - Oct. 2019Tempe, ArizonaLead team of associates to drive performance in shift. Integral part of building new processes as well as driving process execution and efficiency through data-driven decisions and analytical problem-solving. Ensure all drivers are dispatched to over 200 sites across the nation.

CVS PharmacyStore Manager

Dec. 2017 - Jan. 2019VirginiaEnforced new standards boosting team morale. Used ability to active listening skills to address team concerns, taking the time to understand them and together forming new practices. Managed team of 15 associates. Brought forth the best performance in store through proactive employee engagement with support for an inclusive working environment.

AmazonInventory Control and Quality Assurance Process Assistant

Jun. 2017 - Feb. 2019Worked closely with the Inbound, Outbound, and Inventory Control operations to develop tools and analyze data to support OE initiatives, dig deep into data to determine root cause of defects, build and maintain decision support tools, and present findings to business partners to drive improvements in FC-wide quality. Supported and worked in the departments as required by thinking critically and using sound reasoning and logic to identify alternate solution, conclusions and approaches to problems. Helped support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers.

AmazonWarehouse Receiver Problem Solver

Sep. 2016 - Jun. 2017Florence, New JerseyReceived and sorted units in fulfillment center totaling +300 items and leadership of +100 associates and receivers daily. Provided +20 receivers daily with support in ensuring all packages properly labeled and have proper shipment identification.

US ArmyField Artilery Meteorological Section Chief

May. 2005 - Dec. 2010Fort Sill, OklahomaLead the meteorological section/station in combat operations; supervised operation and maintenance of all section and meteorological equipment; selected operating sites. Kept personnel informed on the tactical situation to include the operational plans; reviews, consolidates, prepares technical, personnel, and administrative reports covering meteorological section/station activities.

US ArmyHuman Resources Manager

Sep. 2001 - Mar. 2005Baumholder, GermanyPrepared personnel accounting and strength management reports. Prepare and reviews personnel casualty documents. Monitor appointment of line of duty, survivor assistance and summary court officers. Processes line of duty investigations. Prepare letters of sympathy to next of kin. Prepares and processes recommendations for awards and decorations and arranges for awards ceremony. Prepares, updates, and coordinates requests for evaluations, to include responding to evaluation inquiries. Prepares and monitors requests for promotions and arranges for promotion ceremony, to include promotion declinations, reconsideration for promotions, and arrange for reduction and removal boards for Soldiers on local promotion standing lists.

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