Prudential RetirementVice President, Institutional Investment Shared Services
Oct. 2012 - Jan. 2015hartford, connecticut areaCreated an Investment Operations Team to support IIS’ investment-only line of businesses currently comprised of: stable value, institutional income, Institutional Funding and investment products delivered to plan sponsors, third-party institutions and record-keepers.
• Built 3 teams (23+ staff) who executed multi-disciplined operational capabilities including fund set-up, maintenance, investment performance, data management, fund fact sheet production, crediting rate processes, institutional funding operations, Portfolio Management, Business Analysis and Operational Risk Management.
• Managed teams and operations using established quality, efficiency, timeliness, and control measures. Provided services to enable shared goals of the IIS senior leadership team.
• Led operational support to IIS’ over $190B in AUM with more than 50% delivered to third-parties. Anticipated future needs based on business line strategies, external markets, and internal opportunities. Developed complete strategies and responsible for executing the overall portfolio of projects necessary for change, transforming existing processes, technology and resources contributing to more efficient servicing.
• Built and executed IIS Investment Operations strategy, vendor management, operating compliance, human and technology resources, policies and procedures, and business continuity planning in support of Product businesses.
• Collaborated with IIS business leads, proprietary record-keeper (TRS), Pension and Structured Solutions, marketing, technology, fund accounting, contracts, vendors, industry groups and control groups including law, compliance, risk management, audit, etc.
• Contributed critical Operational guidance and insights as a key member of the IIS Leadership team providing support to governance, oversight, strategy and execution to achieve IIS long-term aspirations.