Nadia Ortiz - Talent Acquisition Lead, PersonalizationMall.com

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Network Power<100 people

Roles

🧑‍💼100%

C-level Executive

👍100%

Sales & BizDev

🗿100%

Geos

🇫🇷100%

France

Work Background

PersonalizationMall.comTalent Acquisition Lead

Sep. 2023Bolingbrook, Illinois, United States

PersonalizationMall.comTalent Acquisition Coordinator

Aug. 2022 - Oct. 2023Bolingbrook, Illinois, United States

PersonalizationMall.comDigital Print Supervisor

Apr. 2021 - Aug. 2022Bolingbrook, Illinois, United StatesLead production operators through comprehensive training, scheduling needs, and organizing workflow. Created Department SOP’s and Training Manual. Partner with Operations Management to identify staff needs for regular and peak seasons and strategies to support workflow demand.

PersonalizationMall.comOperations Assistant

Nov. 2020 - Mar. 2021Bolingbrook, Illinois, United StatesSupported Customer Service emails, account management, and maintaining order information. Submitted time off requests and other pertinent forms to Human Resources. Promoted to Supervisor within five months.

U.S. Census BureauOperations Office Supervisor

Mar. 2020 - Nov. 2020Oswego, Illinois, United StatesSpearheaded all training and supervision of clerks including work schedules and staffing adjustments. Determined staffing needs to ensure continuous, appropriate coverage. Generated tracking spreadsheets for active and transfer cases and provided tracking reports to leadership. Maintained training class schedules and assigned 50+ Field Supervisors to lead trainings.

U.S. Census BureauField Clerk

Feb. 2020 - Mar. 2020Illinois, United StatesSupported recruiting efforts, created training rosters, and created training steps checklist for enumerators. Promoted to Supervisor within first month.

FedEx GroundSpecial Assignment Talent Acquisition Coordinator

Oct. 2019 - Feb. 2020Romeoville, IllinoisLed all full cycle recruiting and hiring process for package handlers including interview scheduling, documentation collection, and supported new hire onboarding process. Ensured proper process administration in partnership with operations and HR business partners and compliance with company policy and procedures.

FedEx GroundOperations Administrator

Apr. 2018 - Feb. 2020Romeoville, IllinoisEnsured packages received appropriate scan statuses and researched missing packages contributing to the station’s positive yearly variance of 9.0%. Trained and supervised new team members to ensure a steady, efficient transition into the company. Actively worked with In Transit Quality Assurance to maintain company standards of providing service and keeping a positive weekly variance of .0777%

XSport FitnessEsthetician

Mar. 2017 - Apr. 2018Naperville, ILEstablished positive relationships with new and regular clientele and managed busy schedules through effective multitasking and communication skills.

1st Community MortgageAdmin Assistant

Jan. 2013 - Oct. 2013Copperas Cove, TXGreeted visitors or callers and handled inquiries or directed them to appropriate persons. Prepared files for processors and underwriting team and maintained an electronic filing system for records.

CurvesCircuit Coach

Jan. 2010 - Jan. 2011

Bank of AmericaCash Services Representative

Apr. 2008 - Jul. 2008Received and verified commercial deposits, ranging from one to two million dollars daily. Prepared adjustments and prepared cash deposits for shipment to the Federal Reserve. Operated currency sorters and counters.

US NavySecretary

Feb. 2005 - Feb. 2007Answered, screened and routed phone calls to appropriate personnel. Typed letters, memorandums, and reports. Greeted visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Distributed mail and faxes; ordered supplies as required. Performed the on and off loading of the ships materials and equipment. Trained and supervised new members.