ICSA SoftwareBusiness Analyst
Sep. 2014 - May. 2016Stratford, ConnecticutLed Business Analysis efforts to produce a solution that ensure clients remain in compliance with US tax laws. By remaining in compliance, clients avoid tax penalties of $100,000 or greater. Recognized as a Subject Matter Expert (SME) for 8 Blueprint modules. Developed custom mapping documentation for clients to support their transition from competitor’s systems to Blueprint OneWorld which resulted in data elements being brought over correctly into the system. Helped construct a Quality Assurance (QA) process which resulted in proper testing and accurate baselines of products. Assisted project managers with planning, estimating, and developing project plans which resulted in on time delivery of customized solutions for clients. Provided training to 100+ clients for customized solutions of products.