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Work Background
ClarksProject Manager
Jul. 2022 - Jun. 2024United KingdomManaged the successful delivery of a new PIM - product information management system (Akeneo) and DAM - digital asset management system (Amplience). As part of a large digital transformation programme with the first phase delivering product data to the new UK, IE, US, CA websites, US and CA Retail POS systems and Marketplaces. The second phase delivered product data localised into 5 languages to the new European websites and retail stores. The project won the MACH Impact awards for Best Retail Project and Best Overall Change Project Grand Prix.
RS ComponentsSenior Project Manager
Jul. 2021 - Jul. 2022London, England, United KingdomManaging the delivery and implementation of the PMS (Product Management Solution) project which aims to deliver improved product lifecycle management processes, an improved and extendable data architecture, a new backbone taxonomy, a new Riversand PIM platform and Integration. Scope included new and legacy systems, business change and service introduction.
Global Encountours LimitedFounder and CEO
Jul. 2019London, England, United Kingdom
BodenProject Manager at Boden
Jul. 2019 - Dec. 2020London, England, United KingdomWith Boden going through a significant digital transformation programme, I was tasked with the management and delivery of a new PIM (Product Information Management) system aimed at improving the business's ability to enrich product data to improve searchability, SEO ranking, speed to website amongst other factors. Successfully delivered the first 2 phases of the programme.
Waitrose & PartnersSenior Project Manager
Jul. 2018 - Jul. 2019United Kingdom Working on a high profile master data management programme aimed at transforming business and operations through the delivery of a consolidated platform for product, supplier and location data. Managed and implemented the heritage, IT Operations and Transition workstreams The heritage workstream looked at the technical analysis and remediation of legacy systems to ensure existing operations are not broken whilst transitioning to the new platform The IT Operations workstreem looked at transitioning the new systems and processes into BAU to ensure support ability and business/service continuity. It also involved working with the infrastructure support teams to deliver the infrastructure required in the test and production environments The Transition workstream looked at the phased migration of data and users unto the new systems to ensure a manageable adoption of the new systems by both internal users and suppliers.
Marks and SpencerSenior Project Manager/Portfolio Lead
Dec. 2016 - Jul. 2018London, United Kingdom• Managed the full infrastructure programme life cycle from preparing business cases, programme planning, relaying project updates and transition. • Delivered operational and strategic capabilities disaster recovery for Warehouse Management and Control systems, network security enhancements as well as improved quality assurance capabilities.
• Monitored and controlled project scope, schedule, resources, financials and delivering overall project updates to stakeholders.
• Led upgrades of database and OS, migrations of middleware platform and an overhaul of LAN Network Security.
• Managed/Updated project mailbox, project calendar, RAID logs, project initiation documents, project charters, budget trackers and dashboard reports.
• Managed project teams of up to 30, maintained performance and controlled budgets of up to £5 Million.
• Delivered coaching and mentoring to Junior Project Managers regarding best practice and best approach.
• Planned work flow including assessing priorities, allocating timescales and distributing work per level of expertise required
McDonald'sSenior Project Manager
Sep. 2016 - Dec. 2016London, United Kingdom• Established strategic governance and processes for the global roll-out of kiosks across McDonalds outlets.
• Enabled a more consistent approach across 12 countries regarding change management, incident management, supplier and service level management, asset management, release management and information management.
• Worked with internal and external stakeholders to transition plans that enabled scheduling, sequencing and ownership of all cutover activities.
• Responded promptly and effectively to changing circumstances, planned for contingencies and managed conflicting priorities.
• Managed stakeholder expectations and ensured regular updates throughout the project.
Sainsbury'sTechnical Services Delivery Manager/Release Manager
Apr. 2014 - Nov. 2015London, United Kingdom• Managed releases into the test and live environments on the on the Sainsburys Groceries Online E-Commerce Programme.
• Tracked and maintained Project Key Performance Indicators.
• Controlled project resources including costings, risk management, planning and estimation.
• Ensured that project value was maximised regarding supplier base and internal/external resource utilisation.
• Monitored project performance and reported on performance against objectives and project plan.
Marks and SpencerInfrastructure Project Manager
Jun. 2012 - Mar. 2014LondonWorking on one of the biggest E-commerce programmes in Europe, responsible for planning, management and delivery of several projects including installation of MPLS network between 3 datacenters spread between London and Amsterdam, building ecommerce environments including web front-end, order management, product information management and digital asset management applications, and implementation of the managed security service.
Volunteering dairy developmentVolunteer Project Manager
Dec. 2011 - Apr. 2012Cameroon
VolunteeringVolunteer science teacher
Nov. 2011 - Nov. 2011Tanzania
Wild Coast project - South AfricaVolunteer IT Trainer
Jul. 2010 - Aug. 2010
Marks and SpencerI&AS Project Manager
Jan. 2010 - Dec. 2011• Managed project teams of 50+ and successfully delivered infrastructure projects of up to £3.5 Million in value.
• Led the migrations to Windows 7 and Office 365 as well as general merchandise barcode growth.
• Managed stakeholder relationships and ensure regular communication via status reporting.
• Identified and resolved project difficulties through effective dialogue with key stakeholders.
• Controlled project scope as well as financials including cost reporting.
• Reviewed, amended and approved project documentation.
InmarsatIT Consultant
Jul. 2008 - Jun. 2010
onetelIT Consultant
Jan. 2006 - Dec. 2008
VodafoneIT Consultant
Jul. 2005 - Jan. 2006
Hutchison 3GIT Consultant
Aug. 2004 - Jun. 2005
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