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Network Power<100 people
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👍100%
Sales & BizDev
🧮100%
Education
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Marketing
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United States
Work Background
Centric ConsultingManager Project Management
Oct. 2018A consulting firm with multiple locations, our goal is to help your company solve business and technology challenges by asking tough questions, leading crucial conversations, and blending our experts with yours. Here's how I play a role: Provide project and client account management, project planning, and subject matter expertise in process excellence and roadmap development.
BCforwardProgram Manager/Process Improvement Manager
Jul. 2014 - Oct. 2018Indianapolis, Indiana Area Conducted the Application Portfolio discovery and compatibility readiness assessment for Win 10, impacting 3500+ business applications. Responsible for the strategic readiness of functional teams and project managers about Application Lifecycle Management technology initiatives. Facilitated Kaizen deep dive sessions to build reliability and quickly identify root cause(s) and solutions to exception management issues.
Trusted go-to advisor in the increased knowledge share and socialization of the Application Lifecycle Management (ALM) framework and processes. Executed transformational coaching with junior project managers, with the intent to develop and position them for project and individual success. Drove engagement, visibility and accountability, reducing operational expenses of the Enterprise ALM initiatives.
Executed the sponsorship and engagement communication plan.
Implemented the Enterprise Global Windows 2003 to 2008/12 LCM server migration program for 4000 servers. Developed best practices throughout the organization and ensure alignment to PMO practices and communications. Administered the HR responsibilities, performance improvement and professional development plans for seven employees.
WellPointProgram Manager, Medicaid Revenue Optimization and Management
Nov. 2010 - Apr. 2014 Drove Medicaid business initiatives designed to optimize at-risk revenue and improve the member experience and a culture of achievement grounded in performance-based metrics and management. Oversaw a “Best in Class” Pharmacy to increase medication adherence and compliance, which resulted in a 15% decreased medical spend and 10% increased pharmacy spend. Spearheaded the Maternity Kick Payment (MKP) recovery research program which ensured processes existed to yield the highest possible financial return, maximize maternity revenue and newborn enrollment/retention and increased capitation payments. The program exceeded its $13.5M annual goal for recaptured payments and was named as a key strategic area on the Medicaid Roadmap. Program lead for a team of twenty (20) members.
WellPoint NextRx/Express ScriptsSenior Implementation Project Manager
May. 2009 - Nov. 2010 Authored operational processes and procedures to maximize team efficiency and effect de-implementations. Supervised external new business implementations and migrations. Entrusted liaison between Business Operations and Account Management.
ModisPM Consultant
Mar. 2008 - Mar. 2009 Accelerated business growth and productivity through IT technology. Directed work streams of $1.34M in efforts to design, develop and implement several Fee For Service integrated solutions that resulted in the cohesive management of supplier contracts. Delivered an electronic data interface project, which resulted in creating new revenue streams for service offerings to clients, potentially reaching $732,000 annually in the first two years of implementation.
PSI Consulting GroupProject Manager
Mar. 2007 - Dec. 2007 Oversaw projects which impacted the security of software development and data protection of the Fifth Third Direct web application. Implemented secure coding practices based on the 2007 PCI Compliance and Data Protection Strategy, improving over 40 million rows of production in the open system environment. Led seven-member team to develop a continuous process improvement plan for secured coding practices and formal code reviews framework in the SDLC, which improved the code review process and team roles.
CareSource Management GroupIT Project Manager
Sep. 2006 - Feb. 2007 Implemented a corporate member website interface improving the engagement of 540,000 members. Led a five-member team to determine and implement the National Provider Indicator (NPI) strategy. Delivered the National Provider Indicator (NPI) communication strategy for healthcare practitioners working within the CareSource provider network.
Robert Half TechnologyProject Manager
Jan. 2006 - May. 2006 Led the $3.2M Enhancing Fabrication/Tools project; which resulted in successfully migrating legacy systems to an XML platform on time.
Promoted change at all levels of the organization through established project management methods, tools, reporting, and performance measures.
Ball Aerospace & Technologies, CorpProgram Manager
Apr. 2004 - Sep. 2005 Executed the direct business functions, financial performance, personnel management, contract management, and technical performance of the $3.4M Enterprise Knowledge Management (EKM) program consisting of 20 concurrent projects. Directed a team of 12 in-house and subcontracting developers. Promoted change at all levels of the organization through established project management methods, tools, reporting, and performance measures. Implemented Continuous Process Improvement in existing processes.
AtosProject Manager
Aug. 1997 - Mar. 2004
HCI TechnologiesQuality Assurance Analyst
Nov. 1994 - Jul. 1997
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