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Work Background
Prospect Medical Holdings, Inc.Senior Director, Talent Programs and Technology
Feb. 2023Los Angeles Metropolitan Area · RemoteOracle HCM - Business Lead for Oracle Cloud Recruit and Onboarding implementation. Worked closely with Argano consultants to configure Oracle Partner Enabled integrations with SkillSurvey, eQuest, Jobvite Intelligent Messaging, Symplr HealthcareSource and Appcast. Worked with L&D leader to create training documents for all Oracle Recruit functionality Talent Programs – Evaluate new programs and manage all vendor management, contracts and invoices. Recruitment Marketing - Implemented recruitment marketing campaigns to promote Nursing Hiring Incentives including press release, flyers and Glassdoor Company Spotlight campaigns targeting RNs, CNAs and LVNs. Manage updating website content, company pages, social media and respond to all employee reviews nationwide
Retention- Implemented New Hire and Retention surveys to identify flight risks
Reporting and Analytics - Created Talent Acquisition Dashboard with talent analytics, KPI’s and benchmarks
Executive Recruitment – Key member of national Executive Recruitment team conducting searches up to VP level with focus on Leadership roles and Population Health, Value Based Care and Managed Care
Talent Management - Lead and own the development and execution of talent acquisition and talent management strategy.
Performance Management – Working with CHRO and VP of HR on Oracle Performance Management module.
Succession Planning and Career Development – Created 1500+ Job Model Profiles in Oracle to enable all Recruit, Succession Planning and Career Development functionality in Oracle
Training and Development – Key member of team to develop Nurse Manager Residency Program
PIH HealthSystem Director Talent Acquisition
Apr. 2022 - Jan. 2023Los Angeles, California, United StatesNonprofit, regional healthcare network with 9000 employees in fully integrated network comprised of PIH Health Whittier Hospital, PIH Health Downey Hospital and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. Team Leadership- Manage team of 8 Recruiters and 1 ATS Analyst recruiting for 3500 hires annually
TA Programs - Brought in to rebuild Talent Acquisition programs, systems and tools
Vendor Management- Hired 3 new Recruiters in 2 months and then eliminated RPO in less than 3 months resulting in $100,000 cost savings each month/1.2M annually
ATS - Worked with ATS vendor to revamp entire ATS configuration to include best practices - offer letter templates, employment application and reporting. Implemented internal quick apply for employees.
Prospect Medical Holdings, Inc.Director, Talent Acquisition Programs
Apr. 2016 - Apr. 2022Greater Los Angeles AreaNational Talent Programs role reporting to CHRO focused on Talent Acquisition Program Management, Executive Recruitment, Talent Management, Reporting and Analytics, Vendor Partnerships and Recruitment Technology implementation for privately held for profit health system in US with operations across 5 states, 17 hospitals, 5000 annual hires and 16,000 employees. Oversee the design, development and implementation of national talent initiatives to drive talent acquisition and talent management. • Oracle HCM – Business Lead for Oracle Cloud Recruit in national implementation including data migration from 7 different legacy ATS systems in 5 states with national TA team of 45. Coordinated and tested multiple integrations including texting, job distribution, resume parsing, pre-employment assessments and tax credit solutions. Led creation of 1000 job library templates for Oracle go live.
• Executive Recruitment – Key member of Executive Recruitment team concurrently managing searches up to VP level with 30 hires annually while managing programs.
• Selection and Assessment Systems- Managed national expansion of HealthcareSource assessments, Behavioral Interviewing Hiring Manager training rollout through HealthStream LMS.
• Employer Branding/Recruitment Marketing – Implemented comprehensive employer brand and reputation management program across Glassdoor, LinkedIn and Indeed.
• Recruiting Technology – Managed all vendors, pricing, contracts and integration with ATS for job distribution, texting, video interviewing, chatbots, AI, online job fairs and Talent Network. • Talent Acquisition Analytics- Created TA dashboard with focus on time to fill, offer acceptance ratio and aging requisitions.
• Preboarding and New Hire Experience – Key member of team to implement HR Shared Service Center in Taleo and Oracle HCM for Preboarding and Onboarding to enhance new hire experience and reduce new hire loss between offer acceptance and New Hire Orientation.
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