Lika Zuroshvili - People Operations Team Lead, EPAM Georgia

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

EPAM SystemsLead People Operaions Specialist

Aug. 2022Tbilisi, Georgia · HybridAs the People Operations Lead at EPAM Geoergia, a global IT company with over 2500 employees in the location and over 65 000 employees globally, I am at the forefront of nurturing a high-performing and engaging work environment in the location. Leading a team of 5 dedicated HR professionals, I oversee all aspects of employee well-being, benefits administration, policy development, process automation, and seamless onboarding experiences. My mission is to create a workplace where every team member feels supported, valued, and empowered to achieve their fullest potential. Key Responsibilities: Employee Benefits and Well-being: * Design and optimize comprehensive benefits package. * Collaborate with benefits providers to negotiate competitive offerings. * Develop well-being programs and initiatives that foster work-life balance, mental health support, and overall employee happiness. Policy Development and Compliance: * Formulate HR policies and procedures that align with company values and comply with local regulations. * Regularly review and update policies to adapt to changing workforce needs and legal requirements. * Communicate policies effectively across the organization, ensuring understanding and adherence. Process Automation and HR Systems: * Identify opportunities for process automation to streamline HR operations and increase efficiency. * Oversee the implementation and integration of HR systems to centralize data and enhance reporting capabilities. * Train team members on utilizing HR tools effectively to improve productivity. Talent Onboarding and Integration: * Develop a seamless and welcoming onboarding process that fosters a positive employee experience from day one. * Collaborate with department heads to ensure new hires integrate smoothly into their teams and company culture. * Conduct regular follow-ups to address any challenges and continuously improve the onboarding process.

EPAM SystemsSenior People Advisory Specialist

Jan. 2021 - Aug. 2022Tbilisi, Georgia · HybridAs a results-driven People Advisory Specialist, I am dedicated to optimizing employee engagement and organizational success. My expertise lies in conducting comprehensive health checks, collaborating with diverse units and project teams, analyzing data for informed decision-making, and providing impactful one-to-one support. I thrive in resolving complex problem situations, empowering individuals, and driving continuous improvement. Key Responsibilities: * Employee Engagement: Crafting and implementing employee engagement strategies to foster a positive and motivated work culture. * Health Checks: Assessing and diagnosing organizational challenges to implement targeted interventions and enhance employee well-being. * Cross-Functional Collaboration: Collaborating seamlessly with different units and project teams to align HR practices with organizational objectives. * Data Analysis: Leveraging data-driven insights to optimize HR processes, improve efficiency, and enhance overall performance. * One-to-One Support: Delivering personalized coaching and mentorship to individuals, nurturing talent and professional growth. * Problem Solver: Identifying obstacles, devising innovative solutions, and implementing action plans to drive positive change. * Address employee concerns and grievances with empathy and a fair approach. * Mediate conflicts and facilitate open communication to maintain a harmonious work environment. * Conduct exit interviews to gather insights and improve the employee experience.

JSC "Marussia Georgia" (Holding Company of JSC "Chateau Mukhrani" and "GWS" LTD)Human Resources Manager

Dec. 2019 - Dec. 2020Tbilisi, GeorgiaAs an HR Generalist, I was responsible for overseeing and managing various essential functions within the human resources department. My role encompassed a wide range of responsibilities. * Recruitment and Talent Acquisition: I was involved in the end-to-end recruitment process, define job requirements, screening candidates, conducting interviews, and facilitating the onboarding process for new hires. * I handled payroll processing, ensuring accurate and timely compensation for employees, managing deductions, taxes, benefits, and addressing any payroll-related inquiries. * I analyzed HR data to derive insights, developed reports, and made data-driven recommendations to improve HR strategies and decision-making. * I played a key role in developing HR policies and procedures, ensuring they aligned with the organization's objectives, values, and complied with relevant employment laws and regulations. Implementing these policies and ensuring their communication to employees was also part of my responsibility. * HR Administration: I managed various HR administrative tasks, such as maintaining employee records, handling documentation, overseeing leave management. * Employee Relations: I played a vital role in fostering a positive work environment by handling employee relations issues, addressing concerns, and promoting employee engagement and satisfaction. * Compliance and Legal Matters: I ensured that the organization adhered to employment laws, regulations, and internal policies, mitigating potential risks and liabilities. * COVID Regulations Fulfillment: Given the challenges posed by the COVID-19 pandemic, I was involved in implementing safety protocols, managing remote work arrangements, and supporting employees through this unprecedented time. * Communication and Collaboration: Effective communication and collaboration with employees, management, and external partners were essential in my role to drive HR initiatives and achieve organizational goals.

Webiz GeorgiaHuman Resources Manager

Feb. 2019 - Dec. 2019Tbilisi, GeorgiaAs an HR Generalist, I played a crucial role in shaping and enhancing the company culture, supporting our employees' professional growth, and ensuring smooth HR operations. My responsibilities included a wide range of HR functions, from recruitment to data analysis, and everything in between. It was a fast-paced, challenging environment. Recruitment and Talent Acquisition: * Source, screen, and interview candidates for various positions, with a focus on technical roles such as software and systems engineers. * Collaborate with department heads to understand their talent needs and create job descriptions that attract top-tier candidates. * Implement innovative and effective recruitment strategies to reach a diverse talent pool. * Manage the end-to-end recruitment process, ensuring a positive candidate experience. Employee Engagement and Retention: * Develop and execute employee engagement initiatives to foster a positive and inclusive work environment. * Conduct regular feedback sessions to gauge employee satisfaction and identify areas for improvement. Implement retention strategies to nurture and retain top talent, while identifying and addressing potential attrition risks. Payroll and Benefits Administration: * Collaborate with the finance team to process payroll accurately and in a timely manner. * Administer employee benefits programs. Growing Managers and Leadership Development: * Provide guidance and support to managers in areas such as performance management, employee relations, and conflict resolution. * Assist in developing leadership skills among managers to foster effective team management and employee development. Data Analysis and Reporting: * Utilize HR data to analyze trends, identify insights, and develop data-driven recommendations for HR strategies and decision-making. * Prepare regular HR reports for management, highlighting key performance indicators and progress toward HR goals.