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Work Background
Seraphic Group, IncExecutive Assistant to the Founder & CEO & Sr. Executive Management Consultant
May. 2019 - Jan. 2022Charlottesville, Virginia, United States• Provided strategic executive support to Dr. Zach Bush (CEO & Founder), including calendar management, international travel planning, and communications across multiple business ventures.
• Managed logistics and coordination for 30+ in-person speaking engagements annually, including vetting opportunities, negotiating terms, booking travel and accommodations, and coordinating preparatory materials.
• Scheduled and supported podcast interviews and live online events, with up to 2 per week during peak periods, ensuring smooth coordination, cross-promotion, and internal alignment.
• Reviewed and triaged over 1,100 annual requests for speaking, partnerships, investment opportunities, and collaborations across brands.
• Contributed to the handling of 1,900+ general inquiries, collaborating with the communications team to ensure timely and aligned responses.
• Supported cross-functional operations during the expansion of initiatives like ION*Gut Health, Farmer’s Footprint, and Resource Dynamics, contributing to systems development and brand integration.
• Developed scalable internal procedures, communications protocols, and scheduling systems during a high-growth organizational phase.
Spruce & Anchor CollectiveSenior Project Manager & Consultant
Jan. 2018Vancouver, British Columbia, Canada• Spearhead end-to-end event and project management, including planning, design, budgeting, vendor coordination, trade correspondence, and on-site execution, delivering seamless and impactful client experiences.
• Consult on business practices and operations, designing and implementing custom systems, operating procedures, and internal tech workflows to optimize efficiency and scalability.
• Train and support staff, providing customized onboarding, system training, and operational guidance to ensure consistent and effective implementation of workflows and processes.
• Develop and execute tailored solutions, including customized workflows, detailed project timelines, and cost-effective strategies to meet diverse client needs.
• Oversee all aspects of business operations, including purchasing, inventory control, and administrative functions, ensuring seamless day-to-day management.
• Lead cross-functional collaboration to streamline workflows, enhance communication, and boost operational clarity.
• Drive marketing and brand initiatives, creating promotional strategies and content to increase brand visibility and client retention.
• Supported clients across industries including wellness, media, startups, estate management, and experiential events.
Spruce & Anchor Collective, Multi-IndustrySenior Project Manager & Operations Consultant
Jan. 2017• Spearhead end-to-end event and project management, including planning, design, budgeting, vendor coordination, trade correspondence, and on-site execution, delivering seamless and impactful client experiences.
• Consult on business practices and operations, designing and implementing custom systems, operating procedures, and internal tech workflows to optimize efficiency and scalability.
• Train and support staff, providing customized onboarding, system training, and operational guidance to ensure consistent and effective implementation of workflows and processes.
• Develop and execute tailored solutions, including customized workflows, detailed project timelines, and cost-effective strategies to meet diverse client needs.
• Oversee all aspects of business operations, including purchasing, inventory control, and administrative functions, ensuring seamless day-to-day management.
• Lead cross-functional collaboration to streamline workflows, enhance communication, and boost operational clarity.
• Drive marketing and brand initiatives, creating promotional strategies and content to increase brand visibility and client retention.
• Supported clients across industries including wellness, media, startups, estate management, and experiential events.
The Gisborne GroupPayroll Clerk / HR & Logistics Coordinator (remote site)
Jan. 2017 - Dec. 2017Burnaby, British Columbia, Canada• Processed payroll for approximately 430 workers during the construction phase of the $696.8M Brucejack Gold Mine, ensuring accuracy and timely submission.
• Coordinated travel logistics and accommodations for all site personnel, resolving last-minute issues and maintaining alignment with rotation schedules and continually changing site needs.
• Maintained records, submitted daily L.E.M. (Labour, Equipment, Materials) reports to the client, and supported cost tracking and compliance documentation.
• Facilitated onboarding, documentation, and site access requirements in accordance with HR protocols.
• Provided on-site support for issue resolution, timesheet discrepancies, and employee communication during a high-volume construction phase.
Swisco Distributors, Ltd.Key Accounts & Operations Manager
Jan. 2014 - Dec. 2016Richmond, British Columbia, Canada• Supported key customer relationships, managing daily communication, orders, and service requests to ensure retention and satisfaction.
• Assisted in sales development efforts, lead tracking, and customer onboarding.
• Contributed to internal operations, including inventory coordination and vendor communications.
• Represented the company at trade shows and client meetings to strengthen visibility and market relationships.
• Collaborated on business process improvements and budget oversight to support company growth.
LedcorSite Office Manager / Administrator
Jan. 2010 - Dec. 2013Vancouver, British Columbia, Canada• Managed administrative operations for the $280M redevelopment of Guildford Town Centre, including invoicing, cost control, accounts payable, and employee expense reconciliation.
• Handled project documentation, permits, and contract materials, maintaining compliance with internal and external standards.
• Coordinated communication among site teams, contractors, and head office to align on project timelines and deliverables.
• Organized internal staff events, distributed project updates, and maintained resource planning to support daily operations.
• Implemented workflow improvements that enhanced team efficiency and document management.
Tong Louie Family YMCAMembership Services/Customer Service Rep
Jan. 2007 - Dec. 2010
Reliance ProtectronResidential & Commercial Sales Support
Jan. 2004 - Dec. 2006
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