THINC.Head of Products, Projects and Services
Mar. 2017 - Jul. 2018Rio de Janeiro e Região, BrasilAs Head of Products, Projects, and Services at Thinc, I led multifaceted teams across Projects, Products, R&D, Business Intelligence, Development, Technology, and Commercial domains. My tenure was marked by transformative achievements, driving strategic realignment and a shift in focus towards IoT solutions for large enterprises. 🚀 Key Achievements:
Strategic Restructuring: Spearheaded the redesign of our operational model, crafting a strategic roadmap and reshaping the mission and vision towards a dedicated focus on IoT for major enterprises. New Product Portfolio: Pioneered the creation of a dynamic product portfolio, merging Research and Development with Product Management. Prioritized target markets and focused clientele, forming a high-performance management team and revamping the commercial model with an emphasis on technical capabilities. Client Management: Oversaw the management of 200+ direct and indirect clients, handling a diverse array of 20+ products and services, encompassing over 30,000 assets (vehicles, cameras, generators, refrigerators, etc.) in our service base, and maintaining 7 different systems for operational maintenance. Operational Efficiency: Designed products centered on operational efficiency, cost reduction, and operational safety, tailoring solutions with telemetry after a deep understanding of client needs. Managed telemetry operations using over 10 different hardware types. Big Data Management: Managed an unstructured database with trillions of records, implementing a transformation process to structured data and information, generating over 5000 updated indicators weekly. Custom Solutions: Developed bespoke solutions for clients, not only on the software front but also proposing new governance models and processes to extract maximum value from telemetry-generated information.