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Associate Manager, People Operations
Gameloft RomaniaAssociate Manager, People Operations
Oct. 2022 - Jul. 2024Cluj-Napoca, Cluj, RomaniaGlobal QA Management - Enhanced communication between managers, employees, and stakeholders, raising ESAT & CSAT - Managed Global QA CSR events, ensuring internal communication - Consistently delivered monthly reports and analyzed QA services success through key metrics - Spearheaded development of a customized QA onboarding program, including induction materials, tools training, and knowledge assessments - Streamlined operations by developing compliant protocols and collaborating across departments
Team Admin
GameloftTeam Admin
Jun. 2021 - Sep. 2022Cluj-Napoca, Cluj, RomaniaDisney Speedstorm QA: UX, Governance & Compliance - Xbox, Win PC, partially Steam, Epic JIRA/Confluence, Figma, Sentry, SVN, GIT, Jenkins, Xbox manager GDK, Powershell & Win cmd - Empowered a Global QA Team through performance reviews, mentorship, and technical guidance - Developed and maintained shared knowledge (documentation, timelines) for efficient collaboration - Ensured Game quality by reviewing technical accuracy, compliance, and usability - Collaborated cross-functionally via weekly meetings to track progress and address challenges
eLearning Specialist
Gameloft RomaniaeLearning Specialist
Jul. 2020 - May. 2021Cluj-Napoca, Cluj, RomaniaGlobal QA Learning and Development: - Designed, developed, and delivered innovative eLearning modules, workshops, and training programs (utilizing audio/video) to support corporate objectives - Partnered with subject matter experts and internal stakeholders to ensure training effectiveness and alignment with organizational needs - Developed evaluation plans and used feedback from surveys and interviews to optimize training programs
QA Lead
Gameloft RomaniaQA Lead
Jun. 2015 - Jun. 2020Cluj-Napoca, Cluj, RomaniaUX, Governance and Compliance - iOS, partially Android Tools: JIRA/Confluence, Google Sheets, CRM, SEM, Ads Manager, Tracking tools - Analyzed game documentation and compliance checklists to create and assign comprehensive test cases - Coordinated QA team efforts through task assignments, mentoring and evaluations - Provided daily and weekly status updates to ensure project visibility
QA Senior Tester
Gameloft RomaniaQA Senior Tester
May. 2014 - May. 2015Cluj-Napoca, Cluj, RomaniaUX, Governance and Compliance - iOS, partially Android Tools: - MAC/PC/Mobiles: Activity Monitor, Terminal, Xcode, iTunes, iCloud, iExplorer - Web-based tools: CRM, SEM, Ads manager, Hits tracking, Network simulator, Banning, Gifting tool
QA Tester
Gameloft RomaniaQA Tester
Feb. 2013 - Apr. 2014Cluj-Napoca, Cluj, RomaniaGovernance and Compliance - iOS
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