Hayley Kenny - Senior Director, Global Customer Success, HK Consulting

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Work Background

ReachdeskSenior Director, Client Success: EMEA & North America

Nov. 2023 - Jan. 2024

ReachdeskDirector of Client Success, EMEA

Oct. 2021 - Oct. 2023London, England, United Kingdom

PayFit UKHead of Customer Success

Jan. 2020 - Oct. 2021

PerkboxHead of Mid Market Customer Success

Nov. 2018 - Jan. 2020London, United KingdomPerkbox is the UK’s fastest growing employee benefits provider aiming to create inspirational workplaces throughout the UK -Managing a team of Account Managers including onboarding, training, target/OKR setting, embedding strategy to grow overall team portfolio and reduce churn - Personally managing several of Perkbox’s largest most strategic accounts - Working cross departmentally and closely with C-level on strategic business change projects including CRM and sales cycle optimisation - Working closely with Product teams to continually improve product offering based on customer feedback See less

PerkboxKey Customer Success Manager

Apr. 2017 - Nov. 2018London, United KingdomPerkbox is the UK’s fastest growing employee benefits provider aiming to create inspirational workplaces throughout the UK Perkbox increases engagement by rewarding and motivating employees through hundreds of affordable and free perks, comprehensive health and wellness programmes, salary sacrifice and more. Get in touch to find out more: hayleyk@perkbox.co.uk 0208 626 3678 Learn more about Perkbox here: http://perk.so/havealook. You can also find us on twitter @Perkbox and on Facebook, /perkbox.co.uk

eGaming ReviewAccount Manager

Nov. 2015 - Apr. 2017London, United KingdomSales executive for eGaming Review, the world's acknowledged leader in business-to-business information provision for the online gaming industry. Consisting of three specialised sister Publications: eGR North America, eGR Mobile Intelligence, eGR Digital Marketing. h.kenny@egrmagazine.com 0207 832 6533

ANZNew Business Sales Consultant

Jul. 2013 - Nov. 2014Wellington & Wairarapa, New Zealand• Accomplished Sales Representative within the Merchant Business Department • Achieving multiple monthly and quarterly sales targets • Account Management • Compete with other acquiring banks throughout New Zealand to increase customer growth • Working with the Business Banking team through New Zealand to create an efficient, valuable and sustainable relationships between ANZ and customer. • Preventing Payment Card Industry fraud and ensuring customers remain compliant with the Visa and MasterCard rules