Reshanthy Vijayarajah - Senior Delivery Manager,

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Work Background

THRILLWORKSSenior Delivery Manager

Jan. 2023Toronto, Ontario, Canada · RemoteBrought on board to be a change agent and lead the organization's largest project, managing a global remote team of 25 to build an international mobile app and web portal for clinicians and clients to track health and lifespan, involving the internationally recognized Blue Zone initiative. • Championed Agile methodologies at Thrillworks, leading cross-functional scrum teams for large-scale ERP, web, mobile, gaming, and e-commerce technical projects, fostering high-performing team dynamics and continuous improvement. • Enhanced resource allocation and estimation efficiency through process reengineering, ensuring rapid project delivery and client satisfaction, while effectively managing budgets and resources in a data-driven approach. • Led all project management responsibilities including greenfield projects, including resources, budgeting, RAID, risk management, backlog refinement, sprint planning, release planning, metrics, retrospectives, and client engagement, ensuring alignment with business outcomes and utilizing best practices in project management. • Maintained budget integrity in a CAPEX environment, aligned projects with business objectives, and drafted RFP, RFQ, NDA, new business proposals, statements of work (SOW), and change requests (CR) to align project deliverables with business objectives, while spearheading diversity and inclusion initiatives. • Developed new QA and test management procedures, collaborated with product owners for sprint prioritization, and proactively mitigated risks to meet deadlines, leveraging Agile methodologies and product-led development principles. •Client Portfolio: Fairstone, Walmart, Edward Jones, CPA Ontario, Collabera, Universal Studios, Nuraxi

Havas CX Canada | Havas MediaSenior Scrum Master / Project Manager

Apr. 2022 - Mar. 2023Toronto, Ontario, CanadaBrought on board at Havas to boost client retention, leading a major technical project with a 15-member global software remote team. Managed a CMS project aimed at empowering emerging creators to develop their skills, challenge norms, and bring their projects to life. • Acted as a Project Manager / Scrum Master, fostering Agile adoption and leading high-impact digital transformations, ensuring continuous delivery and improvement. • Championed Agile transformation across the organization, leading all Scrum ceremonies, and standardizing Agile methodologies for enhanced team dynamics and efficiency. • Led a high-performing team with a global technology focus, driving cross-functional collaboration and leveraging Agile methodologies to enhance collaboration and efficiency. • Directed cross-functional teams in delivering complex digital projects, leveraging Agile methodologies to enhance collaboration and efficiency, and ensuring alignment with business outcomes. • Implemented processes to enhance team agility and efficiency, using metrics and retrospectives to drive continuous improvement. • Monitored project lifecycle, budget, and resources, ensuring effective budget control within a CAPEX environment and timely delivery with quality. • Emphasized product-led development following a lean style process, ensuring to follow the value stream of the product for clients and using SaaS solutions. • Mentored and coached project coordinators, fostering an environment of learning and professional growth. • Participated in new business pitches and proposals, understanding business requirements, and demonstrating good commercial and decision-making skills. • Clients: TELUS ( Storyhive) , BMO, CAA, Abbvie, Havas Website

AbbVieProject Lead Marketing

Nov. 2021 - Jan. 2022Markham, Ontario, Canada · Hybrid

i-Lave Senior Scrum Master/ IT Project Manager

Jun. 2021 - May. 2022Toronto, Ontario, CanadaBrought onboard to manage a global team of 15 that developed a mobile laundry service application.• Spearheaded mobile app development projects, aligning with UX/UI and technical specifications for timely delivery. • Provided weekly updates, including sprint analysis and burndown charts, to IT Leadership and project boards. • Managed project documentation, led Scrum ceremonies, and ensured resource allocation met timelines and budgets. • Developed project proposals and Statements of Work. • Business pitches with potential vendors. • Identified and mitigated risks to ensure project delivery within constraints. • Led end-to-end project management of mobile app development projects, ensuring timely delivery and alignment with technical specifications.

Seventh GenerationInternational Project Manager (Marketing) In collaboration with the UN - Remote

Oct. 2020 - Feb. 2021Hand selected to lead a team in developing a marketing and training plan for a new line of products introduced by Unilever. • Orchestrated strategic planning and risk management, ensuring compliance with international regulations and safety standards. • Created and monitored Key Performance Indicators (KPIs) to assess and enhance project performance. • Developed business strategies aligned with regional legislative and political frameworks. • Designed and executed educational workshops for partner organization capacity building. • Managed marketing projects utilizing Agile and Waterfall methodologies, proficient in Jira for project tracking and execution. • Facilitated Agile ceremonies including scrums and retrospectives, optimizing project workflow and stakeholder engagement. • Oversaw critical go-live and release phases, implementing robust quality assurance and testing protocols. • Administered budgets and timelines for marketing initiatives, ensuring project delivery within constraints and deadlines. • Led multidisciplinary teams in developing and implementing comprehensive digital marketing solutions. • Guided project lifecycle from concept to launch, aligning with corporate marketing objectives and regulatory standards.

Groupe Média TFOBilingual Scrum Master

Feb. 2020 - Jan. 2021Toronto, Ontario, CanadaManaged a team of 12 to improve an in-house billing system. - Responsible for end-to-end integrated project management - Led daily project updates to VP’s and AVP’s - Developed Vendor Management & Procurement Processes. - Delivered system within 2 months of project initiation Marketing and Branding

Percel Inc.Assistant Property Manager - New Construction

Dec. 2019 - Feb. 2020Toronto, Canada Area

Percel Inc.Service Project Manager

Oct. 2017 - Feb. 2020Richmond Hill, Ontario, CanadaBrought onboard to manage the maturity of four towers of pre and post construction. • Managed the entire lifecycle of four large-scale construction projects, overseeing both pre- and post-construction phases of 1000 units. • Collaborated effectively with project management teams, construction supervisors, and sales teams, ensuring developer compliance and addressing property management and turnover issues. • Demonstrated exceptional problem-solving skills in meeting strict deadlines and budget constraints, while maintaining operational facilities.

CleanlessScrum Master

Jan. 2017 - Dec. 2019• Hand selected by the CEO to champion a software solution to completion in a fast-paced work environment. • Led the development and launch of cutting-edge e-commerce platforms, ensuring seamless integration of shopping carts, payment systems, and inventory management. • Orchestrated mobile app projects from concept to deployment focusing on user experience, performance optimization, and cross-platform compatibility. • Employed Agile and Scrum methodologies to manage e-commerce and mobile app development, facilitating rapid iterations and stakeholder feedback integration. • Managed budgets, timelines, and resource allocation for e-commerce and mobile app projects, consistently delivering within constraints and exceeding quality expectations. • Acting as a conduit where necessary between the business and IT for project related requests • Removing impediments and acting as a servient leader empowering the team to make necessary decisions. . Strategic Planning of occupancy, risk management and safety consideration. . Kept accurate records of all resident and tenant correspondence for services. . Analyzes rationale for contract changes, amendment, claims and implementing claims avoidance and mitigation practices, strategies for contractors. . Interprets contract and ensures compliance with contract terms and conditions and the scope of the work. . Developed policies and procedures for effective property management using agile planning. . Resolved conflicts.

Rogers CommunicationsNew Media Project Manager

Mar. 2012 - Jun. 2017Oshawa, ontarioHand-picked to create, produce, and host diversity content within the region of Durham and GTA for Rogers TV. Led the creation, production, and hosting of diverse cultural content for Rogers TV, focusing on the South Asian community in Durham and GTA. . Conducted thorough research to deliver high-quality programming, building engaging storylines and growing the audience base. . Partnered with advertising teams to devise and implement effective promotional strategies, enhancing content visibility and reach. . Implemented strategic project management methodologies to streamline creative processes, enhance collaboration, and achieve project objectives effectively. . Oversaw the complete lifecycle of digital creative projects, from initial concept development to final delivery, ensuring alignment with client vision and brand standards.