CROCSystem Engineer
Mar. 2013 - Aug. 2016- Architecting and implementation large-scale monitoring and management IT-systems
(IT-infrastructure monitoring, Business process monitoring and management).
- Implementating solutions based on BMC Software product line (BMC ProactiveNet, BMC ADDM, BMC Atrium CMDB, BMC Reporting, BMC End-user experience monitoring, BMC Application Diagnostics, BMC TM ART, BMC Middleware Monitoring, BMC Dashboards, BMC PATROL, Entuity)
- Implementating solutions based on IBM Tivoli product line (IBM Tivoli Monitoring, IBM Tivoli Netcool/OMNIbus, IBM TBSM)
- Implementating solutions based on Hewlett Packard Enterprise software product line (HP uCMDB, HP Universal Discovery) - Providing technical leadership during the planning phase - effort estimation, hardware requirements, sizing, technology selection, methodology and definition of appropriate project development approach, performing quality reviews on deliverables, risks analyzing, defining and presenting options to resolve project issues.
- Requirements analysis, negotiations, presentations, correspondence, initial audit, development of design and technical solutions for customer's IT infrastructure management systems;
- Participation in working out of requirements specification;
- Development and documentation of design decisions in accordance with GOST (state standard specification) 34, development of operational documentation;
- Installation, configuration and support of control systems at customer's site;
- Troubleshooting, collaborative work with Technical Support for correcting software bugs;
- Analysis of use, development and implementation of effective methods of personnel work with customer's IT infrastructure management systems;
- Consulting clients for construction and upgrading of IT infrastructure management systems;
- Training of customer's personnel for effective use of implemented systems. Preparation of instructional videos;
- Teaching of new employees at internal trainings.