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Work Background
Func VenturesVenture Partner
Sep. 2023Brisbane City, Queensland, Australia · RemoteVenture Partner at Func Venture
Planet6Director Of Operations
Aug. 2020Australia
X2CLOUDFounder & Director
May. 2020 - Aug. 2020Queensland, Australia
SymantecProgram Director & Enterprise Architect
Nov. 2016 - Jul. 2019Global AssignmentEngage in Technology Transformation program and M&A integration projects. In this role I was operating at the C-Level to drive through programs of work that delivered over $30 million in annualized savings to the business.
Blue Coat Systems acquired by SymantecProgram Director
Mar. 2016 - Oct. 2016Global AssignmentLeader of the Blue Coat secure development transformation and cyber security hardening Program. Leader of Blue Coat secure development environment Infrastructure refresh program. Leading the Blue Coat infrastructure integration program following the acquisition by Symantec.
BRABGE InvestmentsManaging Director
Jan. 2016Focused on investments in Sustainable Software, & Technology.
ABB’s Enterprise Software Product GroupProgram Director
Nov. 2015 - Jan. 2016Brisbane, Australia
FLEXdata Solutions Pty LtdService Strategy Consultant
Jan. 2015 - Dec. 2017Brisbane, Australia
BRABGE ConsultantsManaging Director
Aug. 2014BrisbaneWe thrive on coaching and leading teams to deliver high performance results, so that they can live the lives they aspire to. With over 25 years around the globe as an executive consultant I have a wealth of knowledge and experience. Recent Projects
Symantec: Lead Program of Works to deploy market leading Cloud Services at the internet EDGE delivering 15 new Hyper-Converged EDGE locations in 9 months and driving revenues in excess of $100M USD per annum. Symantec: Cloud Migration of Development Environment and decommissioning of 20 DC Globally saving over $30M USD in expenses per annum. Symantec: Standardisation of global office IT Infrastructure and optimisation of regional LAB Infrastructure saving $4M in expense per annum Symantec: infrastructure optimisation across the Corporate Data Centre, retiring old infrastructure and saving power, cooling floor space and depreciation costs. Symantec: leading the program to achieve SAS70 Type II and ISO27001 certification of the Corporate Data Centre. US Based Software Vendor: M&A Integration Project to migrate development LABS to Hybrid public / private cloud enabling interoperability between parent and acquired company development teams. US Based Software Vendor: Head Office IT Infrastructure deployment and office migration of 800 staff and development data centre. Delivering on time migration and ensuring all financial objectives were met or exceeded. US Based Software Vendor: Internal IT Optimisation and restructuring. Utilising a survey and interview methodology to identify IT service strengths and gaps across each strata of the organisation. We restructured service teams and processes to deliver more effectively.
Blue Coat Systems acquired by SymantecProgram Director & Enterprise Architect
Aug. 2014 - Oct. 2015Global AssignmentInitially engaged to perform ITIL service transformation. 2nd Program of works engage to architect and lead the transition to O365. Engaged as Leader of the Blue Coat Head Office migration, Development Lab migration and global network transformation
OrdyssService Strategy Consultnt
Aug. 2014 - Jul. 2015Brisbane, AustraliaEngaged to review the service delivery strategy and make recommendations to improve service effectiveness
ABB’s Enterprise Software Product GroupSenior Vice President, Managed Services
Oct. 2010 - Jul. 2014Brisbane, AustraliaAt Ventyx (Mincom) Richard guided the transformation of the managed service business from a Australian commodity service organisation into a Global shared services business unit focused on the delivery of unique application management solutions. Margins in the business were significantly improved and the business was poised to leverage the Cloud and state of the art service management systems and methodologies to enable the next phase of growth in North America and Europe. Richard’s primary accountabilities were: • Engage with customer at C level to lead business development, • Ensure contract renewal through customer satisfaction,
• Lead service portfolio development program
• Delivery of the Global Managed Service P+L commitments Managed Services delivers Application Management Services, Information Technology Outsourcing Services and the SaaS Axis B2B solution. With operations in Australia, Malaysia, South Africa, United Kingdom, Chile & the United States servicing over 100 customers globally and employed over 250 staff.
ABB’s Enterprise Software Product GroupVP Service Delivery
Apr. 2008 - Oct. 2010Key achievement delivery of the Service Desk and Technical Operations offshoring project that has significantly improved commercial performance.
ABB’s Enterprise Software Product GroupVP - Infrastructure Service Delivery
Aug. 2007 - Apr. 2008Key achievement, significant improvement in service delivery performance, resulting is key contract renewals and a customer reference capability.
ABB’s Enterprise Software Product GroupVP - Customer Management
Mar. 2006 - Jul. 2007Management of the Customer Management team, responsible for customer contract management project management and revenue growth.
OracleConsulting Manager
Mar. 2003 - Mar. 2006Consulting Account Management role focused on the positioning of Solution Architectures and Project Plans to deliver business outcomes. KBRs Expansion of opportunity in the install base as well as fostering green fields opportunity. Current Territory - QLD Australia.
Key Personal Skills Areas in: Program / Project Management, Solution Architecture, Business Analysis
OracleConsulting Manager
Sep. 2001 - Mar. 2003Management of the Project Management Team and operations for the Oracle NSW Consulting Practice
OracleProject Manager
Jun. 1998 - Aug. 2001Project Management for Applications Implementations, Custom Development or Oracle Infrastructure deployments
Project budgets ranging from $250K to a $40 Mill (AUD) Program of Works
OracleConsulting Sales Executive
Mar. 1996 - Jun. 1998Responsibile for Consulting business development for Transport Industriues within China, Korea, & South East Asia
SMS ConsultingConsultant
Sep. 1995 - Mar. 1996Development of Information Technology strategy and Implementation project management.
Federal Airports CorporationManager Corporate Information Systems
Jan. 1995 - Aug. 1995Managed Information Systems for Australia's 20 leading airports.
Federal Airports CorporationIT Delivery Manager
Mar. 1988 - Dec. 1994Various positions including
Business Analyst / Programmer
Systems Adminitrator
Revenue Accounting Analyst
Waverley City CouncilTrainee Accountant
Mar. 1987 - Mar. 1988Management of the account receivable function
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