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Work Background
NTT Data Europe & Latam Director | Head of Agility NTT Data Colombia
Sep. 2020 - Nov. 2023Colombia* Increase the number of strategic clients implementing transformational actions towards Business Agility, engaging the c-level as the leaders of the change
* Lead the execution of agility initiatives assuring the quality and value delivery for strategic clients
* Strengthen and communicate the Agility value proposition to Strategic Clients and the organization
* Collaborate with internal leaders, client managers and partners from the
organization to plan and execute strategies to seize new opportunities and adapt
to change in a timely manner
‣ Plan and execute the commercial strategy for the Agility Foundation
‣ Assure the accomplishment of strategic objectives and profitability goals set by the organization
GlobantAgile Coach at Smile Direct Club (USA)
Feb. 2020 - Sep. 2020Nashville, Tennessee* Created guidelines for Agile Frameworks focus on delivery
* Support the teams around Agile Methodology using Scrum and Kanban as frameworks
* Help to find the best way to improve the delivery to the customer
* Created guidelines for Agile Frameworks focus on delivery
* Help the Delivery Managers with the best agile practices adoption inside the teams
* Mentoring and coaching to the Scrum Masters and Project Managers around Agile Delivery, Agile Methodology and Agile frameworks
GlobantAgile Coach
Aug. 2019 - Sep. 2020Medellin
GlobantAgile Coach at UTP (Peru)
Aug. 2019 - Dec. 2019Lima Province, Peru* Created a new structure of the technology area to enable the digital transformation of the organization
* Know the internal processes of the organization to establish the best roadmap for an agile digital transformation within the organization
* Created a playbook, and handbook that compiles the best practices that can be implemented within the digital transformation of the organization
Growth Acceleration PartnersDelivery Manager & Agile Coach at Amadeus (USA)
Jan. 2019 - Aug. 2019ColombiaCHALLENGES
• Working with four different projects in two different cities in the USA (Portsmouth and Miami) • Doing SAFe with Distributed Teams
• Training all the team members in SAFe
• Creating a good relationship between the stakeholders and the teams
• Creating an agile mindset with distributed teams • Creating subculture in each team ACHIEVEMENTS
• The team grew from fifteen to twenty-two people
• Conducted SAFe PI Planning with more than nine teams around the world
• Created a trust relationship between Amadeus and GAP
• The team is working based on the Agile Mindset
• The team is happy and motivated
• Our leaders are influencers. They are doing coaching and mentoring using their knowledge
Growth Acceleration PartnersDelivery Manager & Agile Coach at Accruent (USA)
Jan. 2018 - Dec. 2018Medellín, Antioquia Department, ColombiaCHALLENGES
• Knowing the level of agile in the organization
• Creating spaces to share agile topics with the organization
• Helping other areas of the organization to understand the Agile Mindset and its tools ACHIEVEMENTS
• Created a way to know the agile knowledge level of each member of the organization
• Co-analyzed the results and created some activities to improve the current status of agile in the organization
• Trained new scrum masters for the organization
• Educated the organization about the Agile Mindset
• Worked across different areas in the organization to create a good knowledge of Agile topics
• Participated in some Agile MeetUps and Agile event in Colombia, Costa Rica and the USA
Itera Process Consulting e IT InstituteAgile Coach
Aug. 2017 - Jan. 2018PerúCHALLENGES
• Leading the implementation of an agile scaled methodology at an organizational level • Support the company executives in the awareness of the SAFe framework
• Supporting teams to achieve the program increment goals
• Training all staff on agile topics and SAFe ACHIEVEMENTS
• Performed the first PI planning of the organization
• Completed the first two iterations of the pilot
• Helped the Scrum Masters in their growth as leaders
• Created an impressive group of Scrum Masters inside the company
• Achieved the company’s confidence in Agile as a way to change their work
Tata Consultancy ServicesAgile Coach
Apr. 2016 - Jan. 2017PanamáCHALLENGES
• Changing The Core Banking of Banitsmo based on Scrum
• Taking a Waterfall project to Scrum
• Adapting to a new country and culture
• Finding a team that didn't want to change the current methodology • Training people associated with the project in Agile and Scrum
• Training project managers in Scrum Role
• Supporting six Scrum Masters associated with the project ACHIEVEMENTS
• Trained 160 people associated with the project in Agile and Scrum
• Organized the project into work cells for greater work efficiency
• Trained six project managers as Scrum Master
• Guided the tech suppliers to enhance their service and do activities to change some attitudes
that were taken from the previous methodology
• Empowered teams using the management Workouts 3.0
• Decreased the number of meetings that were held in the project
Tata Consultancy ServicesAgile Coach
Dec. 2015 - Apr. 2016ColombiaCHALLENGES
• Training all the staff assigned to ADM and Assurance Bancolombia in Agile and Scrum • Proposing a roadmap for the internal agile transformation
• Creating an agile environment in Waterfall contexts
• Research how TCS was making these transformations around the world
• Bringing experts to discuss these topics within the client to strengthen ties • Being facilitator for 8 Scrum Master associated with the bank ACHIEVEMENTS
• Prepared all the staff in Agile and Scrum
• Trained the bank staff associated with the ADM and Assurance teams in Agile and Scrum
• The customer approved the agile transformation suggested
• The Scrum Master TCS community was created. Within this community we created different
activities to be in touch with our people and always know their mood, needs, and training needs
Capital EmpresarialLider de Proyectos y Arquitectura / Scrum Master
Mar. 2014 - Feb. 2015CHALLENGES
• Documenting the processes of the Energy Market Management System of XM
• The relationship with the client was quite affected
• The sponsors and users were creating an atmosphere of tension for the people who work on the
project
• The client’s credibility had been negatively affected ACHIEVEMENTS
• Increased the interactions with the client and to involve them more with our project • Initiated co-located work strategy
• Made deliveries every week, with the approval of the client
• The relationship between the company and the client was greatly improved
• The users wanted to be in the project
• Used tools like Kanbanflow to improve the synchronization of teams
PSLGerente de Desarrollo en Soluciones Empresariales
Sep. 2011 - Sep. 2012CHALLENGES
• Creating a mobile application for management of the spare parts catalog (45,000 products) for the main motorcycle assembler in Colombia
• Transforming the way of working, roles, and egos to align teamwork, totally collaborative
• Showing value quickly to be able to present the success of the methodology
• Starting to transform the maintenance team with the agile methodology for the area
• Creating a backlog with the new functionalities that were used to develop the ERP ACHIEVEMENTS
• Delivered an application that met all the needs of the client
• Finished three sprints sooner than planned (16 planned sprints, two weeks sprint)
• Implemented a physical board, customized by the team where everyone's work was
presented dynamically
• A backlog was structured with the priorities according to the market and pending of the client
• People involved with software maintenance started taking Scrum tools and ceremonies in their
daily activities
• I grew as a leader
PSLBusiness Partner Executive
Aug. 2010 - May. 2013Medellín, Colombia* Development of commercial strategy focused on distribution channels
* Creation of incentives to increase sales in distribution channels
* Search for new business partners
* Follow-up visits to distribution channels
PSLIngeniero de Preventa Soluciones Empresariales
Jul. 2010 - Oct. 2011* Search for companies to build distribution channels for the marketing of ERP Software without Borders
* Planning and organization of training and certifications related to the creation of distribution channels.
* Advice and consultancy to companies on best business practices at the level of logistics, purchases, sales, production, business intelligence, and finance.
* Obtaining and signing of new contracts and collection generated by them
* Parameterization and documentation of the business process in business solutions
* Support the different business processes by performing pre-sales tasks, having a previous scope of the business processes of the prospect.
* Brand positioning in the cities of Medellín, Bogotá, Bucaramanga, and Cali supporting the marketing area.
* Maintenance of important corporate accounts for the company
* Management of the relations of the company with the different partners and business partners
Antioqueña de Porcinos, PorcicarnesLider de Proyecto de Implementación SAPBO
Apr. 2009 - Apr. 2010* Functionally lead the SAP Business One implementation project, developing the internal consulting for this execution.
* Coordinate and ensure compliance with activities, functions and tasks to the different leaders and entities involved in the project, both system provider (Heinsohn Software House) in charge of external consulting and internal employees of the company.
* To have total control over the chronogram of activities in order to comply with the activities, duration, resources and those responsible for them.
Heinsohn Business TechnologyGerente de Cuenta SAP Business One
Apr. 2008 - Apr. 2009- Coordination and control of the commercial activity of technology projects in ERP software.
- Advice and consulting to companies on best business practices at the level of logistics, purchasing, sales, CRM, production, MRP, business intelligence and finance.
- Brand positioning and budget fulfillment for the SAP Business One line of SAP AG.
- Obtaining and signing new contracts and collection generated by them.
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