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Work Background
Business Analyst
Andersen LabBusiness Analyst
Aug. 2023 - Jul. 2024Tbilisi, Georgia- Led the development of a self-service platform that interconnected various business channels with insurance products and service channels. - Worked alongside a cross-functional team including Product Owners, software architects, developers, and other engineers to gather and define requirements for a micro frontend architecture web platform.
Technical Writer
Andersen LabTechnical Writer
Oct. 2022 - Aug. 2023Tbilisi, Georgia- Worked on documenting the Software Development Environment Verification and Validation project that focused on validating the Software Development and Testing Environment used in the production of medical device software, ensuring that these environments meet their intended use. - Developed a comprehensive documentation for describing the verification and validation activities of the Toolchain deployed on the software development environment to ensure the production of safe software for medical devices.
Technical Writer and UI/UX Designer
IntraNote a/sTechnical Writer and UI/UX Designer
Feb. 2021 - Oct. 2022Tbilisi, Georgia- Worked to discover user requirements, design UI/UX, troubleshot and resolved UX issues, and created high-quality designs for desktop, mobile and web versions of the DocFlow App.
Technical Writer
IntraNote a/sTechnical Writer
Jan. 2020 - Feb. 2021Tbilisi, Georgia- Collaborated with internal teams to gain a thorough understanding of the product and its documentation needs. - Created high-quality documentation that met industry standards and was tailored to its intended audience. - Wrote clear and concise user interface text, online help, and user guides.
Translator and UI Writer
RWS GroupTranslator and UI Writer
Aug. 2019 - May. 2021Tbilisi, Georgia- Contributed to accurately translating and localizing UI strings for global Google products, such as: Google Flights, Google Shopping, and Google Maps, ensuring precise linguistic quality. - Collaborated cross-functionally for cohesive brand-focused translations and got recognized for maintaining high-quality standards. - Enhanced international communication with culturally attuned translations, leveraging industry-standard tools for efficient localization workflows.

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Personal Pitch
Business analysis, Product design, Team lead
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