IntexusLaProject Manager & Innovation Leader
May. 2015 - Sep. 2017Bogotá, Bogotá D.C. Department, ColombiaAs a Project Manager and Innovation Leader, I coordinated projects and solutions for ePassport and Identification Issuance, Mobile Architecture Software Development Environments, Centralized Issuance Payment Systems with EMV Technologies, Instant Issuance Payment Systems with EMV Technologies, and Planning & Strategic Management. Additionally, I created the Intecsus Academy, providing e-learning methodologies for engineering professionals.
My accomplishments include coordinating the implementation of a training academy and delivering the first ePassport with EAC validation in Latin America for Colombia, resulting in an increase in the company's income by USD 500,000 per month and visa waivers for European countries for Colombians holding the new electronic passport. I also designed, implemented, and delivered Financial Instant Issuance solutions across Colombia, Ecuador, Puerto Rico, and the Dominican Republic, increasing the company's market share for Financial Solutions by 30% outside Colombia and up to 75% inside.
Furthermore, I managed the service delivery team to establish ITIL best practices for support policies and procedures, resulting in a 95% increase in client satisfaction. Lastly, I led the project for a Solution of Virtual Card Identification based on dual-factor authentication, which is projected to increase ID Solutions Sales by USD 1,000,000 per year.