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Work Background
INSI Cloud Inc. (Client-Partner)Managing Director, Solutions & Alliances
Dec. 2021Tysons Corner, Virginia, United StatesStrategic Partner Alliances Lead: SAAS Software companies interested in federal government solution delivery, Program Delivery Strategy, Management& Oversight, Innovation and Digital Transformation Strategist, IT Enterprise Modernization, SAAS Implementation Strategy, and Communications Strategy & Management. Responsible for generating over $9M in contracts with federal agencies to retain and expand clients. Responsible for driving adoption of emerging technologies enabling digital transformation in the private and public sector. Solution Delivery: Customer Experience Analytics implementation at NIH AOU program powered by Medallia platform. HHS Program Delivery: Health+ Human-Centered Design, PandemicX COVID-19 Idea Accelerator, Ideation Hub/Initiative Development, Technology Innovation Incubator, Open Data Roundtables. Solutions Expert Advisor: Delivered on client program initiatives with quality and timely delivery on contract management, vendor management, strategy & planning, and executive communications. Leverage expertise in understanding strategic business goals, industry challenges, emerging technologies, and business strategy to align client visions and objectives to deliver custom designed solutions.
Pistis, LLC. (Client-Partner)Managing Director, Program & IT Solution Delivery
Sep. 2017 - May. 2023GeorgiaHHS Program Delivery: Health+ Sickle Cell Disease (SCD), Data Sharing Initiative, Data Governance & Strategy, Health IT Modernization, Organizational Change & Communications Improvement, and Customer Portal Enhancement & Modernization Responsible for Solution Delivery Professional Services activity, resources, and contracts outside of Staffing Services. Implemented necessary PMO types disciplines needed to maintain, manage, and provide executive oversight of several $4M IDIQ contracts. Delivered on program initiatives through quality and timely delivery on contract management, vendor management, strategy & planning, program delivery, and executive communications. Successfully generated revenue with building new clients, securing new contracts for service delivery, and ensuring clients received the expected results, solutions, and services. Responsible for driving adoption of emerging technologies enabling digital transformation in the private and public sector. Solutions Focus: Data Analytics & Visualization, Healthcare IT Modernization, Human-centered Design Methodology, Data Governance & Integration, Crowdsourcing, Experience/Customer (CX) Analytics, Communications Strategy & Branding, and Website/Web Portal Redesign. Responsible for generating over $16M in contracts with federal agencies to retain and expand clients.
Culture39, LLCManaging Partner (Investor), Baseball Player Acquisition & Development
Feb. 2014Atlanta, Georgia
AI Optimize SolutionsManaging Partner, Solutions & Delivery Services
Oct. 2013Atlanta, GeorgiaResponsible for driving adoption of emerging technologies enabling digital transformation in the private and public sector.
ArchiTECH SolutionsCRO / VP, Strategy & Solutions
Apr. 2013 - Mar. 2019Washington D.C. Metro AreaAs an executive, focused on influencing the future of a company through growth strategy, responsible for new business sales (over $50M revenue generated), growing installed client base through radiation and client relationships and successful delivery, lead corporate marketing, and managed partners and strategic alliances. Executive leader in firm focused on strategic solution implementation services to clients that provide Business Operations Solutions through Automation, Modernization, and Digital Transformation that bridge the gap between People, Process, and Technology. Responsible for building SAAS Professional Services Practices and training team of developers to be expert SAAS consultants in order to build out and deliver client solutions; while proactively managing projects and clients. >> Corporate Strategy & Operations
>> Business Development >> Partner/Alliance Management
>> Innovation Strategist
>> Solution Delivery Lead
>> Client/Account Management >> Sales & Marketing - Clients include: S&P Global, Freddie Mac, Vermont Transportation (VTrans), Appian Corporation, Pepco Energy, Pegasystems, BPM ‘online, Dept. of Veteran Affairs, USDA, Trinity Health, HHS, DOT, DOJ, GSA, and CVS Caremark - Solutions/Projects delivered: Contracts & Acquisition Management, BPM legacy enterprise modernization projects, Case Management System, Health Records Process Automation, Procurement Resource Management Operations Management, Wrap and Renew Enterprise Solution Strategy, Financial Operations, Analysis, & Compliance Automation
InovalonInnovation Strategy Lead, BPR Healthcare Solutions
Dec. 2012 - Mar. 2013Annapolis, MDLed the effort to assess current business operations with an initiative to re-engineer the business processes, align best technology platform for automation and modernization, and make recommendations to move away from custom java development. Worked on daily basis with client lead manager to drive project to desired results in order to present findings and recommendations to executive management team.
NII Holdings, Inc.IT PMO NextGen Launch - Mexico
Oct. 2010 - Oct. 2012Reston, VAResponsible, as the Program Manager (consultant), for the delivery of IT Next Generation (3G) Mexico Launch that entailed working closely with the client, Program Director, to ensure all IT related activities, integration points, and communications were facilitated between stakeholders groups to include: Global Product, Global and Local (Mx) Engineering, Global Pre-Paid and Post-Paid Billing, Local Marketing (Mx), Global Roaming, Local IT application development, Global and Local Requirements/SDLC, Global and Local (Mx) vendors, and Local Nextel CIO management office. Managed a team of consultants within the PMO to identify and drive resolution of program impacting or critical path issues and risks, manage and foster relationships with Global NII and Local Nextel Mexico stakeholder groups, monitor SDLC adherence with local development projects, provide upstream executive communication for program and global project updates, provide project/program status reports and briefings and monitor ‘critical path’ to highlight key milestones attainment and cross-functional milestone, monitor and drive local vendor to deliver on activities and project deliverables, manage Project and Portfolio Management (PPM) tool with program integrated project plan, and conduct a weekly cross-functional a Global/Local Program Health Status Weekly meeting to drive progress on program integrated plan, highlight critical path program issues and risks, and coordinate cross-functional hand-offs and dependencies.
ClearwireOperations Improvement /Executive Dashboards & Reporting
May. 2010 - Sep. 2010
ClearwirePMO Lead: Marketing Operations
Jun. 2009 - Apr. 2010- Operationalization of Marketing Initiatives, Programs and Campaigns (Interact with Legal, Care, IT, Web Marketing, Partners companies)
- IT Liaison between Marketing and Technical Dev team
- Pricing & Offers Communication Management
- Operations Improvement: Knowledge Management, Process Re-Engineering, Change Management
SprintPMO Lead & Customer Portal Delivery Lead
Jan. 2008 - Jan. 2009Herndon, VAProject Manager for the Web Development team www.xohm.com
Project Manager for Market/Product Launch Command Center
Acumen SolutionsManager, PMO & Solution Delivery
May. 2007 - Apr. 2013Leveraged skills in understanding business goals, industry challenges, emerging technologies, and aligning client visions and objectives with business strategy. Worked on business management solutions and delivered strategy consulting focused on driving business and IT initiatives thru launch to user adoption. Responsibilities include: solutions project management, program delivery, solutions design, data architecture design, management dashboard and reporting, delivered upstream communications, and provided business process improvements. Met and exceeded business development responsibilities to increase account revenue and expand clients ($3-5M in yearly revenue goals).
SprintProject Manager & Operations Improvement
Jan. 2007 - Jan. 2008Program Improvement Initiative - Commissions PMO - project manager, executive communication, project planning, charter development, solution strategy
SprintConsultant: Operations Improvement & Strategy
Jan. 2007 - Jan. 2008
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