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Work Background
Expert-In-Residence
Lawrence Technological UniversityExpert-In-Residence
Jan. 2020Southfield, Michigan, United StatesCurrently, I am the Expert-In-Residence for product and project management at the University, where I share my expertise with other companies, including providing one-on-one advising, coaching, classroom lecturing, and development/execution of project management strategy. • I provide key support to companies by leveraging my industry expertise and the university's resources to guide the development of new products through their full lifecycle. • Through ownership of product/project management stewardship to business accelerator clients, I drive initiatives that reduce cost, cycle time, risk and waste out of project management as well as new product development/commercialization processes that create competitive differentiation, improve operational efficiencies and increase profitability.
Principal & Founder
True North PMP Consulting, IncPrincipal & Founder
Feb. 2017Greater Detroit AreaWhat we do at True North PMP Consulting is really about partnering with you to boost your revenue, help you grow, streamline your operations, and ultimately improve your bottom line through effective project management. As the guy leading the charge, I've got a ton of experience across different industries and in various leadership roles, so I bring a practical, real-world perspective to the table. My approach is all about having a clear vision, getting teams to work together seamlessly, following solid processes, and really listening to what your customers need. It's about making sure you see tangible success.
President
Zacros America, Inc. / Hedwin DivisionPresident
Jan. 2013 - Dec. 2017Newark, DelawareI was the driving force behind the development of resilient and agile operations for this manufacturer of monolayer and multi-layer flexible packaging products for the medical industry. • I revitalized a failing $32M division which supported this $1.9B global manufacturer that was on the verge of bankruptcy. • I sold underperforming divisions, streamlined inventory and warehouse operations, and upgraded maintenance protocols which slashed operating costs by $2M+. • By decreasing headcount by 49%, championing operational improvements and selling underperforming divisions, I generated a $2.3M annual cost savings. • I advocated for distributors to commandeer orders upon completion, decreasing monthly inventory holding costs by 23%. • Through renegotiations, I secured non-profitable sales agreements that represented 47% of annual sales, which produced a positive monthly operating cash flow for the first time in 5 years. • To improve the average unit contribution margin for distributor sales from 8% to 25%, I introduced new pricing guidelines and revamped the authorized distributor program. • Through price renegotiations for the Supply Chain Director, I reduced plastics raw materials costs by 5% and reduced corrugated costs by 20%. • I overhauled the customer service/logistics team, cutting customer complaints by an average of 75%, improved on-time shipment 32% saving $1.1M over a 3.5-year period. • I led the relocation of the MD plant, providing a five-year payback, supported by a $900K State of Delaware grant and a utility cost savings of 15%. • By reallocating production for Western US customers to Reno, NV, I reduced manufacturing costs by 11.5% and shipping costs 20%, all of which generated a $900K savings. • I steered the Hedwin Corporation through a successful bankruptcy and dissolution of ESOP; directed the sale of the company to Fujimori Kogyo Company Limited for $22M.
Additional Experience
Previous EmploymentAdditional Experience
Jan. 1983 - Dec. 2013Principal/Founder, Innomark Solutions Group, Milford, MI Board President & Business Development Manager, Quadrant Plastics Composites, Northville, MI Sales & Marketing Director, Ashai Kasei Plastics, Fowlerville, MI Business Manager, Owens Corning Automotive Group, Novi, MI VP of Sales & Marketing, Black & Decker Automotive, Chesterfield, MI Crystalline Products Manager, GE Plastics - Pittsfield, MA Manager of New Product Development & Commercialization, GE Plastics – Mt. Vernon, IN
Skills Inventory
Richard BrooSkills Inventory
Jan. 1979 - Dec. 2013Management/Leadership Skills: C-Suite Sales Team Marketing Team Technical Team Operations Team Cultural Change Leadership Industry Skills: Thermoset Composites: Application Development, Processing, Secondary Operations Plastic Industry: Application Development, Processing, Secondary Operations - Thermoplastic & Thermoset Raw Materials - Blow Molding, Extrusion, Injection Molding, Thermoforming & Vacuum Forming Packaging: - Flexible & Rigid – Application Development - Industrial & Medical Industry Experience: Automotive & Light Truck Business Equipment & Computers Consumer Goods Electrical/Electronic Flexible & Rigid Packaging Hospital & Office Furniture Medium & Heavy Truck Packaging: Industrial & Medical Water Filtration Functional Skills: Turn-Arounds Start-Ups Business Process Analysis BPA Development/Re-Eng Mktg Strategy Devel/Execution Sales Strategy Devel/Execution New Product Development Product Commercialization Operations Optimization Process Mapping Product Mgmt Project Mgmt Compensation Programs Revenue & Profit Optimization Supply Chain Optimization Soft Skills: Accountability & Commitment Analytical & Logic Candor & Honesty Coaching & Mentorship Communication: Horizontal & Vertical Customer Centric Empathy Integrity Interpersonal Skills Leadership Skills Listening Planning & Execution Profit Mindset Teamwork Technology Skills: MS Word MS Excel MS Outlook MS PowerPoint MS Access Major Clients: Amphenol Amway Beckman Coulter Cardinal Health Commercial Vehicle Group Delphi DeVilbiss Dow Chemical Encore Fiat Chrysler America Ford Motors Company Hayward GE Haier General Motors Grief Brothers Herman Miller Hewlett Packard Honda Motors Keurig Green Mountain Coffee Lexmark Nissan Motors Pentair Plasan Carbon Composites Spartan Motors Stanley Black & Decker Stryker Corporation ThermoFisher Scientific Toyota Motors US Aid Wacker Chemical Whirlpool

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Efficient Project Management Services
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