That's Great NewsChief Operations Officer
Apr. 2019 - Jun. 2022Wallingford, Connecticut● Strategically determine, develop, and enforce a new manufacturing space through lean manufacturing principles.
● Establish key performance indicators (KPIs) for each individual department and ELT KPIs, while providing a shared drive for all KPIs which are evaluated on a weekly basis.
● Conceptualize BCP plans which include ongoing backups of all systems into cloud-based systems.
● Coordinate the presentation of quarterly financial results and key projects successes to all employees.
● Interface with the chief executive officer in recognizing key acquisitions while formulating and incorporating two acquisitions. ● Develop and enforce a comprehensive safety and workplace safety program.
● Form a Culture Club to connect with employees and facilitate local fundraisers. Key Accomplishments:
✔Served as the key driving force in boosting top-line sales from $6M to $13M.
✔Played a vital role in the successful relocation to three business locations in Connecticut, Florida, and Manila, Philippines.
✔Drove efforts in improving gross profit from 68% to 77% by increasing efficiencies, lowering costs of raw materials, and reducing expenses.
✔Reduced product redo rate from 7% to 4% by creating and implementing SOPs.
✔Grew employee ratings from 2.6 to 4.1 by increasing communication, promoting work-life balance, and improving company culture.
✔Succeeded in transferring 326 employees in Manila to a work-from-home setting within a two-week timeframe.