Fuller, Smith & TurnerOperations Manager – Style Bars Division
Jan. 1997 - Dec. 2002London, United KingdomSpecialised division created and supported by a senior management team to manage gastro/style bars in the existing estate & also focus on new concept development across this area of the business. Key Achievements and responsibilities
- Development and opening of 16 Fine Line operations within the London market.
- Time Out Bar of the Year 1999 for Fine Line.
- Best Newcomer in the Retailers' Retailer Award 1999 for Fine Line.
- Best Design for the Retailers' Retail Award 2000 for Fine Line
- Actively recruited to operate a newly created Division within Fullers Inns, achieving budgeted profit and ROC with a turnover in excess of 15million with 17 units. - Senior manager within the concept team that developed the award winning Fine Line, Gastro Pubs and Style Bars.
- Conceptualised hotel in Bristol and opened
- Trained the Concept Operations Manager for the Fine Line.
- Maintained a 25-50% food/wet sales split beating budgeted food G.P% year on year.
- Succession planning, recruitment and training programs within the division
- Responsible for the trading profit of the bars, setting the annual budgets, business plans and strategy and the feasibility of new projects.