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Work Background
Field Merchandiser
Creative ActivationField Merchandiser
Mar. 2024Sydney, New South Wales, Australia• Implement and deliver client projects and activations, using attention to detail to display stock in a visually appealing way to maximize sales opportunities and consumer engagement. • Set up planograms, displays and point of sale according to specifications, maintaining Safety compliance using initiative and self-auditing processes. • Ensure all hours and relevant data for project completion is reported and updated appropriately. • Collaborate pro-actively with store managers and train efficiently new recruits.
Business Analyst
HSI - DonesafeBusiness Analyst
Apr. 2022 - Nov. 2023Pyrmont, New South Wales, Australia• Requirement analysis and software enhancements for cloud-based Health & Safety platforms Solv and Donesafe. • Documentation and custom developments management as part of major customer implementations. • Related projects: - JLT/Marsh: analysis and translation of business requirements into client/internal functional specifications for the development gaps within the workers’ compensation and claim management solution. Coordination with the dev team for the delivery and release. - Australia Post: development and clarification on a new product feature to interact with the client SAP instances. Follow-up of defects and new requirements along the way with the customer and the team until the go live.
Technical Business Analyst
ReadyTech Workforce SolutionsTechnical Business Analyst
Mar. 2021 - Mar. 2022Sydney, New South Wales, Australia• Requirement analysis and software enhancements for the cloud-based HR & Payroll product. • Scrum Master of the feature team. • Main related projects: • Customer API: I worked together with the software architect to define and specify the REST services • Data Migration: following a partnership with a company not pursuing their payroll solution, I have defined and implemented the data migration relying on both solutions APIs. • Implementation of the new ATO standards (STP2) in payroll reporting.
Senior Business Analyst and Product Owner
AmadeusSenior Business Analyst and Product Owner
Jun. 2013 - Mar. 2020Sydney, New South Wales, AustraliaI took the opportunity of an open business analyst position to move to the Sydney office and join the teams responsible of the Rail IT plaftorm. The team took also responsibility of a functional package from the Rail Distribution platform. I participated into the ramping up and the functional handover of the Sydney team to take care of the after-sales package allowing the exchange or refund of rail tickets. As product owner of the associated team, I was also involved in the cross-functional and cross-sites activities, building and reviewing the architecture evolutions of our platform and adjust the activities accordingly. I participated actively to an architecture move towards micro-services and to the design of a RESTful API to support the sales and after-sales of train tickets. The organisation was a scaled agile framework involving multiple teams based in multiple countries and time zones. I have also participated to bespoke developments for the Rail IT platform for NSW Trains and contributed to pre-sales activities.
Functional Analyst
AmadeusFunctional Analyst
Sep. 2010 - May. 2013Nice, Provence-Alpes-Cote d'Azur, FranceI joined a new division in Amadeus focused on new markets to prospect, as part of the teams developing the platform dedicated to rail content. I brought up my functional knowledge to develop the sales and after-sales capabilities of the rail distribution and expose it in a similar fashion to our travel channel users. Through this role, I have been exposed to the integration of external SOAP APIS and the definition of XML interfaces, for the complete travel reservation flow. I also acted as main point of contact and organiser to drive synergies between the rail platform teams and other functional teams in Amadeus.
Functional Analyst and Stream Leader.
AmadeusFunctional Analyst and Stream Leader.
Nov. 2007 - Sep. 2010Nice, Provence-Alpes-Cote d'Azur, FranceAs part of multiple teams of functional analysts dedicated to Amadeus ticketing and payment functionalities, I became a functional expert and point of contacts for all the functional areas managed by the ticketing division, from the pricing of an airline reservation to the accounting of the tickets with all parties. I have been responsible for 2 major product launches with Amadeus Ticket Changer and Airlines Ticketing Fees. I have coordinated development activities as part of Airline IT projects, with Lufthansa and TAM airlines. Activities included: - Analysis and elaboration of business requirements together with the product management - Expertise support as SME for all ticketing functionalities, to other Amadeus teams and customers. - Elaboration of the functional specifications and design used by software developers teams. - Validation of the software deliveries, ensuring compliance of the delivered functionality and overall system integrity. - Interface with customer during functional specification and testing phases. - Stream leader for projects involving multiple functional analysts teams. - Related Projects: Amadeus Ticket Changer, Airline Ticketing Fees, major software enhancements in links with new Amadeus customers (Lufthansa, Skandinavian, TAM)
Ingenieur d'etudes / contractor
OptalanIngenieur d'etudes / contractor
Dec. 2002 - Oct. 2007Nice, Provence-Alpes-Côte d'Azur, FranceWorking as part of a consulting company for various roles: - Implementation manager for Amadeus links to other GDSs. - JAVA software developer. - Functional analyst for electronic interline tickets deployment. - Functional analyst for the migration of a commissioning module to an Open Back-End. - Business Analyst responsible for a new automated exchange capability.
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