AmadeusFunctional Analyst and Stream Leader.
Nov. 2007 - Sep. 2010Nice, Provence-Alpes-Cote d'Azur, FranceAs part of multiple teams of functional analysts dedicated to Amadeus ticketing and payment functionalities, I became a functional expert and point of contacts for all the functional areas managed by the ticketing division, from the pricing of an airline reservation to the accounting of the tickets with all parties.
I have been responsible for 2 major product launches with Amadeus Ticket Changer and Airlines Ticketing Fees. I have coordinated development activities as part of Airline IT projects, with Lufthansa and TAM airlines.
Activities included:
- Analysis and elaboration of business requirements together with the product management
- Expertise support as SME for all ticketing functionalities, to other Amadeus teams and customers.
- Elaboration of the functional specifications and design used by software developers teams.
- Validation of the software deliveries, ensuring compliance of the delivered functionality and overall system integrity.
- Interface with customer during functional specification and testing phases.
- Stream leader for projects involving multiple functional analysts teams.
- Related Projects: Amadeus Ticket Changer, Airline Ticketing Fees, major software enhancements in links with new Amadeus customers (Lufthansa, Skandinavian, TAM)