Requests
30
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Network Power<100 people
Roles
🔥50%
Startup Founder
Geos
🇧🇪50%
Belgium
Work Background
RelantoAdvisor
Jun. 2023Canada, United States · RemoteRelanto, a renowned global consulting and professional services firm, specializes in AI-driven enterprise planning and decision-making solutions. As an experienced advisor, my focus is to provide strategic guidance for achieving business success and facilitating expansion. Leveraging my expertise in industry trends, I offer valuable advice and contribute to the development of innovative offerings. Together, we drive transformative growth and unlock the full potential of the customers.
Innovation, Science and Economic Development CanadaCDAP Canada Digital Adoption Program Advisor
Jan. 2023Canada · RemoteAs a passionate advocate for digital transformation and technology adoption, I am dedicated to helping Small and Medium organizations across Canada harness the power of technology to drive growth, innovation, and improved customer experiences. With a deep understanding of the digital landscape and a keen eye for emerging trends, I work closely with businesses to develop effective strategies that maximize their digital potential. From identifying digital opportunities to overcoming challenges, I guide organizations through every step of their digital journey, empowering them to thrive in the digital era.
DiGiForcesFounder and Chief Consultant
Feb. 2022Greater Calgary Metropolitan Area- Leadership and Team Building: Provide guidance and support to build high performing teams spread across timezones
- Cyber Security: Design and implement cyber security strategy, tools. Zero Trust Architecture specialist - Cloud Transition & Transformations: Helping enterprises to develop and execute strategies for Cloud and DevSecOps (Migrations and Greenfield deployments)
- Infrastructure Automation and DevSecOps: Identify opportunities, define strategy and deploy DevSecOps
- Project and Program Management: Manage and run small / large IT programs
- Vendor & Contract Management: Consulting partner for outsourcing / in sourcing initiatives, assist in drafting and reviewing RFP, RFS, RFI. Also provide expertise to transition, manage and run large managed services contracts
Xerris Inc.Director - Architecture & DevOps
Sep. 2021 - Apr. 2022Calgary, Alberta, Canada- Leading the team of Cloud , DevOps / SRE architects / SME's
- Build positive and productive working relationships with customers for business growth
- Assist customers by providing them thought leadership in Digital / Operations space
- Analyze and troubleshoot delivery issues
- Manage a delivery team to ensure timely and accurate customer deliveries.
- Oversee daily activities of delivery team and provide direction and guidance as needed
- Perform resource allocations and workload assignments according to delivery requirements
- Ensure that team maintains high level of competence and operational excellence
- Evaluate the performance of team members and determine training needs
- Perform customer negotiations
- Develop process improvements to achieve cost effectiveness and time saving
- Develop scope and budget for delivery projects
- Report delivery status to customers and develop required delivery documentations
Tata Consultancy ServicesCloud Delivery Head - TCS Google Business Unit - North America
May. 2021 - Sep. 2021Greater Calgary Metropolitan AreaSkills: Firewalls · DevOps · Managed Services · Service Delivery · Amazon Web Services (AWS) · IT Management · Cybersecurity · Information Technology
Tata Consultancy ServicesCognitive Business Operations (Manufacturing) - Delivery Owner - Canada
Oct. 2020 - May. 2021Greater Calgary Metropolitan Area- Build positive and productive working relationships with customers for business growth across Canada
- Assist customers by providing them thought leadership in Digital / Operations space
- Analyze and troubleshoot delivery issues
- Manage a delivery team to ensure timely and accurate customer deliveries.
- Oversee daily activities of delivery team and provide direction and guidance as needed
- Perform resource allocations and workload assignments according to delivery requirements
- Ensure that team maintains high level of competence and operational excellence
- Evaluate the performance of team members and determine training needs
- Perform customer negotiations
- Develop process improvements to achieve cost effectiveness and time saving
- Make critical business decisions to meet customer expectations
- Develop scope and budget for delivery projects
- Report delivery status to customers and develop required delivery documentations
Tata Consultancy ServicesGlobal Service Delivery Manager - Infrastructure Services
Apr. 2018 - Oct. 2020Greater Calgary Metropolitan Area- IT Service Delivery Management for a customer in Calgary, Canada;
- Strategic Discussions Partner / Consultant to the customer;
- Managing the IT Service Delivery team, and ensuring quality service;
- Building and maintaining client relationships;
- Attending client reviews for Contractual Obligation and KPI Reviews, Service Improvements, Quality etc;
- Assessing customer feedback and satisfaction;
- Controlling the costs and maintaining the efficiency of the project;
- Managing the quality of the deliverables for services provided to the customer;
- Reporting and presenting on service status to the management and the executive board;
- Creating and adhering to a service delivery plan;
- Providing a strategic solution for the operations by bringing in automation using TCS Tools like TCS Ignio;
- Deploying and monitoring projects and initiatives using the TCS ETVX Delivery Methodology and tools;
Tata Consultancy ServicesIT Service Delivery Portfolio Manager
Apr. 2013 - Mar. 2018Royal Leamington Spa, England, United Kingdom- IT Portfolio Manager for Major / Critical Projects :
- Consulting and managing Cyber Security and Automation Initiatives - Global Service Contract Negotiations and Extension Projects
- Service Delivery Tools Infrastructure Optimisation and Upgrade Projects
- Member of the Solution team involved during the pre-sales of this project - Transition Project Manager for Datacentre services from 17 countries across the globe to TCS
- Transition Project Manager for End User Computing services for European Countries to TCS - Transition Project Manager for Manufacturing Execution System - Managing the transition team which includes SMEs based onsite and offshore
- Hiring Resources across continents
- Project Planning and Budget Planning
- Drafting Solution Packs and Statement of Works
- Presentation of Solution to the clients and relevant stakeholders
Tata Consultancy ServicesTechnical Team Lead
Aug. 2011 - Apr. 2013Gurgaon, IndiaArchitect and Consultant for datacenter technologies and management for IT Infrastructure including planning, deployment, support and monitoring. - Experience of IT industry working on various technologies and environments
- Experience in providing Cyber Security and automation solutions
- Experience in datacenter environment with 5000+ servers. – 5+ Years
- Experience in HPC Clusters – 4.5 Years
- Experience in Auditing & Security hardening of servers in Datacenters - ~ 5 Years
- Extensive experience in development of scripts and tools for automation and proactive management of servers / services in datacenter environment.
- Experience in Team management , currently leading a team of 14 associates.
- Extensive exposure in project management.
ST MicroelectronicsTechnical Lead
Jan. 2007 - Aug. 2011Noida Area, India- Management of the IT HPC infrastructure & Linux Clusters
- Deployment / Management the IBM Platform LSF HPC environment for the wider design community
- User Training for the usage of the clusters
- Plan / Deploy automation of the tools to manage the cluster with 4000+ nodes
HCL TechnologiesSystems Administrator
Jan. 2005 - Dec. 2007Gurgaon, India
netCustomer India Pvt LtdJunior system Analyst
Jan. 2004 - Dec. 2005Noida Area, India
HCL BPOSenior Technical Support Engineer
Jan. 2003 - Dec. 2004Noida Area, IndiaSenior Member of the remote technical resolution team for SBC Yahoo DSL
vCustomerTechnical Support Executive
Jan. 2002 - Dec. 2003Okhla, DelhiRemote Technical Resolution Team for Compaq / Red HP that time
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