Executive Operations and Remote Business Support professional
Verified
I am an Executive Operations and Remote Business Support professional with 13 years of experience supporting US-based businesses, executives, founders, and remote teams through executive assistance, operations coordination, workflow management, customer communication, and project support. My background combines administrative support, operations management, customer service, process improvement, team coordination, and remote collaboration across various industries.
Throughout my career, I have successfully managed executive calendars, communications, scheduling, documentation systems, workflows, customer support operations, and cross-functional coordination while working independently in fast-paced remote environments. I have also built SOPs, improved operational processes, coordinated projects and launches, trained teams, and supported business growth initiatives.
In addition to my remote work experience, I bring 9 years of BPO and call center experience supporting international accounts such as Sprint, Palm Treo, Duke Jets, insurance campaigns, SEO services, and customer service programs. This strengthened my communication skills, professionalism, adaptability, and ability to work efficiently under pressure.
One of my strongest achievements is successfully maintaining long-term remote working relationships with US-based clients and companies for over a decade while consistently delivering reliable, organized, and proactive support across different time zones and business environments.More...
Ferdin Lyle Turqueza
Senior Operations Manager@Probe CX
Verified
Senior Operations Leader with 19+ years of success in managing high-performing BPO teams across customer service, sales, logistics, social media, retail, utility and
travel verticals. Proven track record in driving operational excellence, exceeding KPIs, and leading large-scale teams (150+ to 900 FTEs) across multiple lines of business. Adept at operational management, client relationship management, strategic planning, workforce optimization, and cross-functional leadership. Passionate about coaching, mentoring, building empowered teams and delivering measurable business outcomes.More...
Manjish Deb
Associate Director@Barings
Verified
A seasoned Data Security and Data Privacy Expert with years of specialized experience in safeguarding sensitive information, ensuring compliance with global data protection regulations, and implementing robust data governance frameworks. Expertise in end-to-end data security solutions encompassing Data Loss Prevention (DLP), Cloud Access Security Brokers (CASB), data encryption, and privacy tools. Proven ability to lead large-scale data security initiatives for FTSE 100/Fortune 500 companies, ensuring alignment with regulations such as GDPR, PCI-DSS, SOX, HIPPA, GLBA, PDPL, ISO/IEC 27001:2013, and DORA. Demonstrated capability in architecting innovative data protection solutions, enhancing data security postures, and mitigating risks associated with data breaches and privacy violations.
• Extensive experience in designing and implementing comprehensive data security and privacy strategies across complex enterprise environments.
• Adept in the deployment and management of advanced data protection tools like Microsoft Purview, BigID, Symantec DLP, OneTrust, Adaptive Shield, and Palo Alto Cortex XDR.
• Skilled in the orchestration of data discovery, classification, and encryption projects, ensuring data is appropriately labelled, encrypted, and protected throughout its lifecycle.
• In-depth knowledge of privacy regulations and their application to data security strategies, including data anonymization, pseudonymization, and consent management.
• Experienced in leading incident response teams to triage, remediate, and escalate data breaches, ensuring minimal impact and swift recovery.More...
Gureesh Singh
Technology Project Manager@lululemon
Verified
Gureesh Singh is a seasoned Technology Project Manager at lululemon, a leading athletic apparel company. He has a strong background in IT project management and business analysis, with particular expertise in managing and implementing technology projects. Gureesh has a robust understanding of both the technical and business aspects of projects, making him a valuable asset in the bridging of these two spheres. He has demonstrated success in driving projects to completion, ensuring they meet all scope, time, and budget expectations.
Before joining lululemon, Gureesh held several roles in the technology sector where he honed his skills in project management, strategic planning, and problem-solving. He has a proven track record of managing complex projects, leading cross-functional teams, and driving innovation. His capacity to adapt to new technologies and his keen business acumen have been instrumental in his success.
Gureesh holds a degree in MBA Operations, and he is continually seeking opportunities to further his knowledge and keep abreast of emerging trends in the technologyMore...
Ash Sethi
Founder, Chief Consultant@DiGiForces
Verified
Cybersecurity Strategy and Implementation, IT and Digital Transformation, Program and Project Management. Startup Advisor.More...