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Work Background
EquinitiHead of Product Governance
Nov. 2024London Area, United Kingdom• Global fintech provider serving 37M+ people across 120 countries
• Leader in shareholder, pension & credit technology solutions
LSEG (London Stock Exchange Group)Product Management Consultant - LSEG Markets
Apr. 2024 - Jul. 2024London Area, United Kingdom• Led technical and operational aspects of the FXAll-Workspace project overseeing a user base of over 40,000 and facilitating annual turnover volumes exceeding £6 billion
• Implemented process improvements to streamline development cycles by 15% and increase overall project efficiency by 20%
• Collaborated with 6 cross-functional teams and internal stakeholders to effectively communicate and achieve project milestones
• Attained Microsoft Azure Fundamentals certification, showcasing expertise in cloud computing concepts and enabling data-driven decision-making for cloud-based solutions to optimise infrastructure costs within the FXAll-Workspace project.
Stealth StartupProduct Management Consultant
Jan. 2024 - Nov. 2024London Area, United Kingdom
Currency SolutionsSenior Product Manager
Aug. 2022 - Dec. 2023London, England, United Kingdom• Successfully onboarded over 700 new USA business clients onto a 3rd party virtual IBAN provider post-Brexit, ensuring business continuity and overseeing integration with legacy payments system
• Led product vision to expand virtual IBAN capabilities into new markets, increasing addressable market by 45% within the first 6 months
• Managed backlog of 50+ features, optimizing ticket specifications and acceptance criteria to enhance development productivity by 45%
• Spearheaded product vision to transition core payments platform from monolithic to microservices architecture, coordinating with multiple agile teams
• Effectively communicated complex technical roadmap changes through presentations and documentation, simplifying concepts for stakeholders and boosting comprehension by over 85%; implemented comprehensive change management strategy targeting communication, training, and adoption
• Oversaw integration of virtual IBAN platform with payment system APIs
• Strategically planned transition of payments platform to a cloud-based microservices architecture on AWS
• Developed real-time dashboards utilizing BI tools to visualize key payment metrics for internal stakeholders
Ineffable Properties LtdProduct Lead
Jun. 2019 - Jul. 2022London, England, United Kingdom• Orchestrated the full product lifecycle for digital transformation solutions customised for real estate agency and landlord clients
• Established, directed and led 15 cross-functional agile product teams to continuously enhance SaaS platforms utilized by over 100 customers
• Conceptualised and developed digital dashboards displaying real estate portfolio analytics for external clients
• Enhanced profit margins by 30% through strategic product improvements
• Enhanced product usage by 10% through impactful demonstrations, communications, and training efforts
Young Living Essential OilsLocalisation Product Manager
Jun. 2016 - Mar. 2022London, United Kingdom• Managed over 30 strategic research projects and delivered findings to more than 50 stakeholders, ensuring 100% timely communication and achieving an average satisfaction score of 4.8/5 over 6 years.
• Developed comprehensive product documentation for over 70 features and products, aligning key components and improving cross-team understanding by 45%, resulting in a 30% reduction in miscommunication-related project delays.
• Demonstrated cultural awareness by identifying and addressing over 150 cultural nuances, enhancing translation understanding and accuracy by 40%, leading to a 25% increase in positive client feedback on localised content.
• Created over 90 translation references and glossary documents, expanding department resources by 60% and reducing translation inconsistencies by 50%, saving an estimated 100+ hours of rework annually.
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