Ingram MicroOperations Manager
Feb. 2012 - May. 2017As part of the senior management I effectively lead the largest function of the business operations. Adding cross functional alignment/skills to all business processes and decisions. I am responsible for all Operations of the business. I am currently leading a team of 243 staff members of various different functions and divisions. I effectively organize, plan, direct and control the organizations day to day operational related functions as per policies and procedures. I provide strategic plans and goals with regards to the budgets and expenses. I effectively manage all receiving, storage, kitting, engineering, integration, customization, and safety, quality and shipping activities related to supporting our customers’ requirements. Current facility 10 000 m2. I oversee the current vendor and partner agreements. I provide strategic input into all customer integrations and requirements solutions building. Also providing strategic input into customer SLA and SOW agreements. I currently provide training and process implementation on all business activities. Acting as mentor for learners currently studying.