Leaders Preparation Academy أكاديمية إعداد القادةInformation Technology Services Manager
Sep. 2019Muscat Governorate, OmanDelivered training in : Cyber Security, information security in workplace, Digital Marketing, Web developing, teaching interactive tools, IT Skills level l, ll, lll, ITIL 4 foundation, infographics design. • Team leader. • Implement ERP System to manage the institute processes. • Create the website and users forms. • Manage IT processes, system, and hardware. • Build users policies and collect data. • Create statistics and analyze results to make decisions. • Scheduled and taught in class and online courses to increase learning opportunities. • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind. • Monitored participant workflow and behaviors throughout training process. • Recorded and edited videos for use in later courses or by remote learners.