Emma Allen-Rowlandson - Data Scientist, Alignd

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Network Power<100 people

Roles

✔️100%

🧨100%

Consulting

Geos

🇿🇦100%

South Africa

Work Background

AligndSenior Data Scientist

Aug. 2023Cape Town

DigiOutsourceData Scientist

Nov. 2017 - Jul. 2023Cape TownAchievements include: • Designing a behaviour model for early detection of gambling addiction • Creating and implementing a Responsible AI framework for model creation, development and deployment (Ensuring implementation of ethical AI models) • Implementing a fraud identification model for early detection of fraudulent payments • Implementing an automated customer bonus allocation process reducing call centre volumes significantly • Carrying out research for the UK Gambling Commission on problem gambling • Implementing customer behaviour models to identify and prevent casino abuse • Improving a games recommendation engine to provide more personalized choices to customers

DigiOutsourceSenior BI Analyst

Jan. 2017 - Oct. 2017Cape town• Provided forecasts to estimate the cost impact of system outages • Various analyses to improve customer retention and spend • Statistical modelling to provide insights to improve marketing strategies to customers and improved customer experience

AfroCentric GroupBusiness Intelligence Analyst

Oct. 2015 - Dec. 2016Cape Town Area, South Africa=> Importing, cleaning, transforming, validating or modeling data to enable evidence based strategic and operational decision making. => Responsible for improving data quality and for designing or presenting solutions gained from analyzing data using statistical tools

AfroCentric GroupBusiness Intelligence Service Delivery Manager

Feb. 2014 - Sep. 2015Cape Town Area, South Africa=> Oversee the delivery of analytical and reporting services to clients or customers. => Design and implement policies to ensure consistently high service performance, monitor employees and evaluate customer feedback to develop quality improvement processes.

AfroCentric GroupStatistical Analyst, Health Intelligence Unit

Nov. 2011 - Jan. 2014Woodstock, Cape TownForecasting short-to medium-term costs incurred from hospital visits to enable medical aid schemes to proactively manage areas where costs are likely to increase. Development of a profiling model to compare medical specialists against their peers, based on quality and cost measures Development of episode grouper model to identify and predict costs of disease. Carrying out analysis and scenario planning to recommend global fees (inclusive cost) for common surgical procedures.

Metropolitan HealthStatistician

Mar. 2007 - Oct. 2011Cape Town Area, South AfricaProviding risk analysis for healthcare management. This includes risk profiling, potential fraud identification and investigation, forecasting trends, utilisation and expenditure. Developing a model for HIV/AIDS to profile the risk of individuals based on their Knowledge, Attitude, Perception and Behaviour (KAPB) relating to HIV/AIDS. Responsible for survey design, distribution, testing, collation and transfer of multi-stream survey data, analysis of survey responses and communication of results (a detailed written report of evidence including recommendations for improvements and a presentation to the Executive Committee of our largest client). Forecasting short-to medium-term costs incurred from hospital visits to enable medical aid schemes to proactively manage areas where costs are likely to increase. Evaluating the return on investment and health benefits of controversial medicines.

Department for Work and Pensions (UK)Operational Analyst on Housing Benefit Reform, Dept. for Work & Pensions

Feb. 2004 - Jan. 2006London, United KingdomOperational Analyst on Housing Benefit Reform, Dept. for Work &Pensions Developing a new information system to detail and monitor a more complex and flexible way of paying Housing Benefit to recipients in 9 pilot Local Authorities. Evaluating impact and policy effectiveness; economically and beneficiary satisfaction Advising Government Ministers on how best to roll out the policy nationally. Carrying out and collating analysis and research to provide briefing packs for Ministers in preparation for the passing of a Bill on Housing Benefit through Parliament.

Prime Ministers Delivery Unit, Cabinet Office, (UK)Analyst in The Prime Minister’s Delivery Unit (Cabinet Office)

Sep. 2002 - Feb. 2004London, United KingdomLead Analyst for key targets on crime, criminal justice, asylum, transport and education, working closely with analytical and policy colleagues in the Departments for Education and Skills, Transport, Home Office and the Treasury. Responsible for scheduling, executing and compiling monthly crime reports to the Prime Minister. This included getting clearance from Secretaries of State and Special Advisors at No. 10 Downing Street. Developing forecasts for the rail performance industry. This included individual forecasts for all the train operating companies in the UK and enabled a realistic target to be established for rail punctuality and reliability nationally, for the first time. Creating a “statistical dashboard” for road congestion including setting benchmarks for the targets on road congestion and briefing the Prime Minister and Secretary of State for the Department of Transport each month on progress towards agreed targets.