Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
CiscoResearch Analyst
Oct. 2023San Jose, California, United States
MetaSenior UX Researcher, Meta FinTech
Dec. 2019 - Jun. 2023Menlo Park, California, United StatesDesign, execute, analyze, and socialize user research across 7 teams in the financial technology space supporting both consumer and business areas.
• Lead research initiatives, generate actionable insights and inform product development to enhance the overall user experience. • Actionable research insights have influenced product feature prioritization, established baseline metrics for on-going experience monitoring, and led to recommendations to support product quality improvements.
• Established quantitative usability metrics to monitor quality of new 0 to 1 financial technology products. • Spearheaded brand health tracking of Meta’s financial technology product (i.e., Facebook Pay) which impacted go-to-market plans and on-going marketing for Facebook Pay.
University of California, Santa CruzAdjunct Professor of Psychology
Sep. 2018 - Dec. 2019Santa Cruz, California
Evans Data CorporationMarket Research Analyst
Oct. 2017 - Dec. 2019Santa Cruz, CaliforniaLed survey and interview research and wrote syndicated reports for a market research firm specializing in developer-focused technology research.
• Delivered impactful research insights for leading technology firms that influenced go-to-market plans and marketing strategies.
methinksSenior Researcher (Contract)
Jul. 2017 - Sep. 2017Palo AltoLed moderated interviews to garner consumer insights on television products.
• Delivered consumer-based research insights to gauge reception to new technologies that influenced marketing strategies.
Monterey Peninsula CollegeAdjunct Psychology Professor
Jun. 2017 - Aug. 2018Monterey, CA
Northrop GrummanBehavioral Science Manager
Jun. 2016 - Feb. 2017Monterey, CAManaged research activities of several individual contributors. • Executed large-scale research projects focusing on US Army soldiers’ behavioral and physical health promotion. • Delivered research presentations and reports to senior Army leaders.
Northrop GrummanBehavioral Research Scientist
Jan. 2015 - Jun. 2016Monterey, CA
The University of Texas at San AntonioAssistant Professor of Psychology (Research and Teaching)
Sep. 2008 - Jan. 2015San Antonio, Texas AreaConducted survey and interview research. Published research articles. • Developed advanced undergraduate and graduate courses in Psychology, Methods and Statistics.
• Designed interactive- classroom and online methods to improve student comprehension and engagement.
• Managed research projects with multiple student assistants. Advised, mentored and taught undergraduate and graduate students. Courses: Statistics, Abnormal Child Psychology, Developmental Psychology.
Arizona State UniversityNIMH Postdoctoral Fellow & Adjunct Instructor, Prevention Research Center
Dec. 2005 - Aug. 2008Tempe, AZ
Temple UniversityStatistics Laboratory Instrutor
Jan. 2004 - Jan. 2005Philadelphia, PA
Temple UniversityResearch Interviewer
Jan. 2001 - Jan. 2003Philadelphia, PA
Brandywine, Diakon Lutheran ServicesIntensive Outpatient Therapist
Jan. 2000 - Jan. 2001Newport, DE
Intch is a Professional Networking App for the Future of WorkSee more people like Michelle on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1538443 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
15
Project Manager, Consultant
367010 people
22
Data Entry
15
Project Manager, Consultant
15
Production Assistant