Commercial Bank InternationalHead of Technology
Aug. 2017 - Oct. 2018Dubai, United Arab EmiratesCost Optimization measures in technology area as Head of Technology, helped the bank in reducing the Cost to Income Ratio by 10% within a period of 14 months. Restructured the IT organization; QA, change mgmt., architecture, infrastructure, security, & service-management; best-practice processes pan-IT; a fully agile model. Produced an architecture of core banking, payments, digitisation, and supporting systems; developing and implementing both immediate delivery plans and strategic future roadmaps. Developed a roadmap of cloud infrastructure and delivered a new operating model to COO for change delivery, including agile processes, shared services, and right-shoring for delivery. Wrote the regulatory submissions to Central Bank and external auditors for IT & Change management - including a COBIT, ITIL, and ISO aligned IT controls framework. Delivered multiple regulatory & revenue generating projects such as VAT, IFRS9, Robotic process automation and a centralized banking data model for BI Plugging gaps in DR for all critical application stacks basis the business impact analysis. Plugged outstanding critical and high security findings around privilege access (PAM), Network access (NAC), Data Centre controls, EOD automations, desktop images & patch management.