Eko Harnowo - Senior IT Project Manager, Dinamika Sistem Integrasi Solusi

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Network Power<100 people

Roles

🔥50%

Startup Founder

✔️50%

👍50%

Sales & BizDev

Geos

🇦🇪50%

United Arab Emirates

Work Background

Dinamika Sistem Integrasi SolusiSenior IT Security Project Manager

May. 2023Jakarta, Indonesia · On-site- Define project scope, objectives, deliverables, and timelines. - Develop detailed project plans, including resource allocation, task assignments, and risk mitigation strategies. - Secure necessary resources, including personnel, equipment, and software. - Allocate resources effectively to optimize project performance. - Lead and manage a team of security professionals, fostering collaboration and teamwork. - Effectively communicate project goals, expectations, and progress to stakeholders. - Manage stakeholder expectations and address concerns promptly. - Oversee the implementation of security solutions, ensuring adherence to project plans and specifications. - Conduct rigorous testing and evaluation of security measures to ensure effectiveness. - Document and implement security controls and procedures. - Evaluate project outcomes and identify areas for improvement. - Implement lessons learned from past projects to enhance future initiatives. - Foster a culture of security awareness within the organization. - Prepare and present project reports to senior management and stakeholders. - Communicate project progress, risks, and issues in a clear and concise manner. - Document project activities and findings for future reference.

Commonwealth Life InsuranceIT Project Manager

Jan. 2018 - Dec. 2020Greater Jakarta Area, Indonesia · On-site- Develop and implement a project management process that ensures that all projects are delivered on time, within budget, and to the required quality standards. - Lead the planning and execution of major projects, including project scoping, scheduling, resource allocation, and risk management. - Collaborate with senior management to align the project team's goals and objectives with the overall business strategy. - Manage the project budget and allocate resources to ensure that the team can meet its objectives and support the needs of the business. - Mentor and develop the project team, providing guidance, support, and training to help them grow and succeed in their roles. - Stay up-to-date on industry trends and best practices in project management, and evaluate their potential impact on the project team. - Build and maintain strong relationships with key stakeholders, vendors, and partners to ensure the smooth operation of the project. - Act as a key point of contact for the project, providing expert advice and guidance to other departments and senior management on project-related issues.

Saba System SolutionCo-Owner

May. 2015 - Jun. 2023Greater Jakarta Area, Indonesia- Develop and implement strategies for improving the efficiency and effectiveness. - Lead the planning and execution of major IT projects, including project scoping, scheduling, resource allocation, and risk management. - Collaborate with senior management to align goals and objectives with the overall business strategy. - Manage the IT budget and allocate resources to ensure that the company is able to meet its objectives and support the needs of the business. - Mentor and develop the team, providing guidance, support, and training to help them grow and succeed in their roles. - Stay up-to-date on industry trends and emerging technologies, and evaluate their potential impact on the business. - Build and maintain strong relationships with key stakeholders, vendors, and partners to ensure smooth operation. - Providing expert advice and guidance to other departments and senior management on technology-related issues.

SITAGlobal Customer Service Representative

Dec. 2013 - Dec. 2014Greater Jakarta Area, Indonesia- Lead the delivery of end-user computing (EUC) services to Garuda Indonesia, ensuring that all customer requests are dealt with promptly and professionally. - Develop and implement strategies for improving the efficiency and effectiveness of the EUC service management team. - Manage the EUC service budget and allocate resources to ensure that the team is able to meet its objectives and support the needs of the business. - Mentor and develop the EUC service management team, providing guidance, support, and training to help them grow and succeed in their roles. - Stay up-to-date on industry trends and best practices in EUC service management, and evaluate their potential impact on the team. - Build and maintain strong relationships with key stakeholders, vendors, and partners to ensure the smooth operation of the EUC service. - Act as a key point of contact for the EUC service, providing expert advice and guidance to other departments and senior management on EUC-related issues. - Create and maintain comprehensive EUC service management reports, including information on asset management, change requests, and ongoing projects or activities. - Manage vendor support, deliveries, and relationships, and ensure that all additional billing charges are properly documented and approved. - Facilitate training for end-users on the use of the EUC service management portal. - Proactively seek out opportunities for improving the EUC service, and implement strategies to increase customer satisfaction. - Maintain regular communication with Garuda Indonesia international PICs, Aero System service delivery team, and internal team members across the globe. - Provide regular P&L reports to the Senior Service Manager, and ensure that the EUC service operation delivers revenue in line with business expectations.

Teknovatus Solusi SejahteraIT Network Operation

May. 2013 - Dec. 2013• Provided Data Center High level design and supervise the project implementation; • IT policy design and governance development for internal operation and project; • Supervised sub-ordinate or team members to make sure operational and project running smoothly.

PermataBankSenior IT Network Support

Jun. 2011 - Jun. 2012Jakarta- Lead the delivery of hardware and software projects for Permata Bank, ensuring that all projects are delivered on time, within budget, and to the required quality standards. - Develop and implement strategies for improving the efficiency and effectiveness of the IT network team. - Manage the IT network budget and allocate resources to ensure that the team is able to meet its objectives and support the needs of the business. - Mentor and develop the IT network team, providing guidance, support, and training to help them grow and succeed in their roles. - Stay up-to-date on industry trends and best practices in IT network management, and evaluate their potential impact on the team. - Build and maintain strong relationships with key stakeholders, vendors, and partners to ensure the smooth operation of the IT network. - Act as a key point of contact for the IT network, providing expert advice and guidance to other departments and senior management on network-related issues. - Oversee the installation, intervention, performance monitoring, and repair of IT services, ensuring that all systems are functioning properly and that any issues are resolved in a timely manner. - Collaborate with business and management teams to develop IT solutions that meet their needs and support the overall business strategy. - Coordinate acceptance testing with stakeholders to ensure that all projects meet their requirements and are ready for deployment.

PT.Datacraft IndonesiaLead System Engineer

Jan. 2008 - Feb. 2011Jakarta• Liaised with Project Manager to ensure all project deliverable are met; • Performed monitoring and preventive maintenance on devices and network usage post project activity; • Provided IT solutions to customers on business and management level; • Managed and supervised assigned project team to ensure all technical concerns are delivered; • Manage, analyzing and resolving faults.

PT.Datacraft IndonesiaSystem Engineer

Jan. 2006 - Jan. 2008Jakarta• Perform installation, support and maintenance of new hardware and software infrastructure; • Provide IT solutions to customersto on business and management level • Ensuring that all IT equipment complies with industry standards; • Analyzing and resolving faults; • Working closely with other departments/organizations from customer side. • IT projects development and undertaking project work; • keeping internal networks running; • Provide documentation such as physical acceptance, functional acceptance, migration plan documents and manage implementation schedule; • Perform CiscoTAC escalation; • Conduct WeBex session; • Perform RMA device process escalation; • Manage customer relationship.