INKDHead of Growth & Performance Marketing
May. 2018 - Feb. 2022London, United KingdomHead of Ecommerce & Growth at INKD (www.getitinkd) | London, UK
-INKD is Diageo's exclusive partner on innovative personalisation of the manufaturer's spirits. - Revenue’s growth 150% year over year for three years. -Responsible for all SEO activities from keyword research to SEO audits of on-site optimisation for the website. -Technical website analysis, competitive/keyword research, and link analysis to drive rankings and organic visits -Implementation of changes to the website's architecture, content, linking and other factors to improve SEO performance - Responsible for Google Ads & Shopping campaigns -Trading Strategy: product assets, product page content/UX, price strategy, product stock, P&L -Optimisation of UX via A/B testing -Managed the website’s migration to release of a new e-commerce platform (Shopify) -Responsible for the production and automation of regular performance KPI reports for the CEO and founder Key achievements: -Exponential revenue growth -2018-2019 vs year ago:
16x sales increase vs 2017
+43% average order value -Customer journey re-design with record-breaking results:
+3pts conversion rate
-69pts bounce rate
+1.8pts Google Ads CTR -Organic ranking enhancement: 1st page position on Google SERP for 95% of products, within a highly competitive market: Ciroc brand's website, Tesco, Sainsbury's, Asda, Lidl, Whisky Exchange, Amazon, among others