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Work Background
L.A. Care Health PlanDirector, Contracting and Procurement
Nov. 2022Los Angeles Metropolitan AreaResponsible for managing and executing all aspects of purchasing and negotiating deals with suppliers. Responsible for directing L.A. Care’s strategic sourcing, procurement, and contracting team and process, in accordance with state and federal regulations. Accountable for over 1300 active contracts worth 800 million in annual spend. The objective of our team is to enable the organization with streamlining and improving the capabilities of the new contracting system to help the business units do their work more effectively and efficiently. Our service delivery goal is an end-to-end contract process that is clear, timely and meets quality and regulatory measures. Manage the long-term strategy to consider market conditions and economies to leverage savings, ensure quality, improve service, timeliness to meet organizational goals and objectives.
Farmers InsuranceSenior Category Manager, Strategic Sourcing & Procurement
Mar. 2021 - Nov. 2022Los Angeles County, California, United StatesAccountable to lead, evaluate and analyze data to drive business decisions for the IT sourcing and category management team. Liable to draft, negotiate and implement all approved contract requests. Manage team through agile methodology for contract assessment and review. Implement best practices to ensure outcomes include successful delivery, improved customer experience and consistent team performance. Responsibilities include minimizing legal exposure and delivering cost savings to the organization. Provide weekly and monthly status updates on current projects and strategic assessments on future initiatives. Accomplishments included leading an effort to find and achieve over seventy (70) million in savings. Established a process that audited and re-contracted with key vendors on new pricing models to execute the savings.
Farmers InsuranceIT Category Manager, Strategic Sourcing & Procurement
Sep. 2019 - Mar. 2021Woodland Hills, California
Farmers Insurance Group of CompaniesIT Sourcing and Contract Manager
Aug. 2016 - Sep. 2019Woodland Hills, CaliforniaJob Summary
Responsible for serving as the primary point of contact for assigned IT Account Executive(s) with accountability for delivery of services and communicating appropriately. Accountable for developing IT category specific strategies informed by larger Strategic Sourcing Strategies as well as business priorities and needs. Responsible for leading a team in supporting internal IT stakeholders while aligning with strategic sourcing strategies. Works in a challenging work environment with the opportunity for creativity and personal growth. Essential Job Functions Customer Relationship Management: Serve as the primary point of contact for assigned IT leadership with accountability for delivery of services and appropriate communication Strategy: lead IT strategic sourcing & supply base strategy development and subsequent execution for assigned IT category portfolio Execution: manage IT sourcing process including requirements definition. RFx development and execution, scorecard, analysis, risk management Legal: responsible for drafting, negotiating and managing contractual documentation (MSA. NDA, Amendments, SoW, WO) Leadership: supervise assigned staff including oversight of talent acquisition, performance management and talent development Provide oversight and guidance to Business Process Outsourcer (BPO)
Information Services GroupCONTRACT MANAGER - FINANCIAL ANALYSIS
Mar. 2015 - Aug. 2016Thousand Oaks, CAAssists Client in supporting processes for contract financial management, ensuring that the Service Providers deliver the outsourced services in accordance with the terms and conditions, service levels, and pricing provisions of the IT Master Services Agreements between Client and Service Provider. Supports Client in interpreting the contract language, creating a contract baseline cost analysis, proposal reviews, agreement of business requirements, and correspondence with the Service Provider. Performs research/data gathering, data input, data manipulation and review, financial modeling, plus comparison and analysis of complex information related to Client and Service Provider IT Master Services Agreement. Coordinates ISG’s off-shore contract and financial management resources and liaises with Client’s staff and Service Provider’s staff in the execution of the role.
Awesome Game Truck To You!President
Jan. 2014 - Dec. 2018
Warner Bros. Entertainment Group of CompaniesLEAD, FINANCIAL CONTRACT REPORTING
Mar. 2012 - Mar. 2015Burbank, CAReview feature/television participation statements to ensure accuracy and compliance with contractual obligations. Assist the manager in monitoring staff workflow, supervising and training staff. Review, analyze and approve all types of feature/TV participations statements prepared by other team members. Understand the multidimensional aspects and interrelationship between each participant on any given deal. Work with manager on administrative duties, such as: monitoring staff workflow, distribution of workload and training of staff. Work with analysts to research unusual fluctuation/activity that affects the participation statements via company mainframe systems. Lead cross functional outreach to obtain the required information, when necessary.
Warner Bros. Entertainment Group of CompaniesAUDIT SUPERVISOR, FINANCIAL CONTRACT REPORTING
Aug. 2007 - Jul. 2011Burbank, CAOversaw the coordination of special project requests from multiple Audit Firms representing high profile client/business interests. Utilized company's structured project management methodologies to define Project Development Life Cycle (PDLC) and audit objectives. Led a team comprised of senior analysts, contract specialists and administrative support. Directed diverse special project initiatives and audit requests, which incorporated contract and financial review, interpretation and analysis. Ensured optimal resource utilization through workflow forecasting, efficient scheduling and time management. Established productivity benchmarks, and instituted process enhancements driving highly efficient operations. Assessed findings and related outcomes as well as conducted preliminary negotiations in an attempt to mitigate legal litigation and preserve business/client relationships. Notable Accomplishments: • Guided the management of nearly 5,000 audit requests annually. • Saved department over $200 million in invalid claims made by clients and determined to be without merit.
• Partnered cross-functionally with IT Group and Video Division to streamline support request processes. Identified gaps and inconsistencies, and collaborated in the construction of web-based extraction system which offered ability for team members to locate needed data independently. • Collaborated with Internal Audit Group in departmental process validation and assurance of SOX compliance readiness.
• Assisted Business & Legal Affairs department during litigation proceedings, compiled supporting documentation and other related materials in defense of company's legal position. • Regarded as subject matter expert, selected to lead various projects centered on policy development, performance enrichment and the establishment of best practices.
Warner Bros. Entertainment Group of CompaniesSENIOR FINANCIAL ANALYST
Aug. 2004 - Jul. 2007Burbank, CACompleted initial statement preparation for major motion pictures and other large scale entertainment projects which represented departmental payout of over $3 billion annually. Compiled, analyzed and reported key financial data including: interest schedules, cash flows, budgets and forecasts. Ensured adherence to contractual agreements and regulatory guidelines. Compared actual versus budgeted/forecasted results, identified variances and communicated anomalies to appropriate members of management. Mentored, trained and guided junior team members. Notable Accomplishments: • Consistently met tight deadlines in preparation of weekly financial statement preparation; production costs and interest schedules; as well as Film/Title budgets and forecasts. • Selected to execute timely review and confirm the accuracy of financial information prepared by team members.
• Highlighted high profile Film/Titles, projected annual payouts and monitored related expenses all crucial to the company's financial planning process.
Warner Bros. Entertainment Group of CompaniesANALYST, PARTICIPATIONS
Oct. 2000 - Jul. 2004Burbank, CAAnalyzed Talent and Producer contracts/agreements for participation deals with Warner Bros theatrical, television and home video product. Assembled and evaluated both theatrical and television; production, distribution, revenue and expense reports. Constructed and assessed distribution statements and related payments. Communicated with members of management and various departments to validate statement accuracy. Consistently delivered data within specified timelines. Notable Accomplishments: • Effectively prepared and/or reviewed more than 500 financial statements annually.
• Only analyst with ability to prepare video, feature & television statements and production cost & interest schedules.
• Regularly assigned to special project initiatives.
• Regarded as team leader, mentor and coach.
Health NetBUSINESS SYSTEMS ANALYST - OPERATIONS SUPPORT
Oct. 1997 - Oct. 2000Woodland Hills, CAEvaluated the workflow, functionality and efficiency of the company's Automatic Call Distributor (ACD) and Interactive Voice Response (IVR) systems. Assessed call routing of over-flow calls from outsourced call center vendor. Assembled findings and provided detailed performance feedback along with recommendations to management. Constructed an action plan in alignment with business objectives and provided statistical data required to execute Request for Proposal (RFP). Notable Accomplishments: • Orchestrated data and process migration of newly acquired company and drove seamless integration of reporting process.
• Led cross-functional efforts to centralize reporting for formerly outsourced call center business functions.
• Steered system upgrade initiative which included: user requirements; system evaluation and selection; implementation, testing, rollout and training.
Health NetMEMBER SERVICES PHONE REPRESENTATIVE I, II & III
Oct. 1995 - Sep. 1997Woodland Hills, CAUtilized strong product knowledge of the following insurance types: HMO, POS, Options, Indemnity and Small Business plans in order to provide prompt and accurate information to internal and external customers.
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