Marcos Donoso - Scrum master, Softensity

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Startup Founder

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C-level Executive

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India

Work Background

Softensity IncScrum Master

Jun. 2022United States

E-CERTCHILEScrum Master

Mar. 2021 - Jun. 2022

SovosProject Manager

Jun. 2018 - Mar. 2021Provincia de Santiago, Chile1. Agile and Waterfall methodology used internally and externally. 2. Management of all assigned projects until their completion, guaranteeing delivery to time and budget demands and maintenance of the general ownership of the project. 3. Develop scope and objectives of the project, involving all relevant stakeholders and ensuring technical viability. 4. Responsible for planning and managing project resources effectively. 5. Responsible for managing and approving all billable time and expenses recorded against the Sovos Consultants project, including the time and expenses of their own project. 6. Use appropriate verification techniques to manage changes in project scope, schedule and costs. 7. Manage the expectations of internal and external stakeholders to ensure satisfaction throughout the implementation process. 8. Proactively manage change control and communicate the impact on the scope of the project; identify problems and devise contingency plans. 9. Create and maintain a complete set of documentation for the projects. 10. Serve as the first level of escalation for all risks and problems related to the Project Fully responsible for guaranteeing internal and external customer satisfaction for a defined portfolio or projects 11. Responsible to make important decisions that impact the results of the project. 12. Relation with technical teams directly for production/lower environments problem resolution 13. Direct relationship with Product Owner and Dev team 14. Experience in regional projects working with countries such as Chile, Argentina, Colombia, Peru. 15. Responsible of provide regularly scheduled updates to internal and external stakeholders and hold weekly project updates during the entire life cycle of the implementation.

AyesaBig data consultant

Oct. 2017 - May. 2018SantiagoAccomplishments: 1. Getting to work and understand the energy business. 2. Working on the creation of several predictive models. Mainly to provide business intelligence to our client to help them make sells by providing the probability of clients buying their products. 3. Learning of several tools such as: cloudera hive and impala. Also Ozzie to schedule tasks. Spotifire web and JIRA for agile developments. 4. Use Jupiter notebook for doing EDA and basic plotting. 5. Measure the predictive model success by performing analytics on the data to validate offers against actual sales. I work along side of a data scientist in the creation of predictive models. I was on point for creating hive scripts to get data from the data lake and apply different business rules obtained from the different lines of business.

EvalueserveData integrity officer

Apr. 2016 - Oct. 2017Viña del mar, chileAccomplishments: 1. Learning of BCBS239 and COSO policies 2. Directing meetings with the banks executives. 3. Managing the overall project to make sure the milestones were on track 4. Provide reporting to the progress made to different executives. 5. Led the creation of an inventory that helped the team track the progress made in the addition of relevant information we needed to get from the line of business tools. 6. Creation of the group’s official documentation templates. I was offered to work on a group that was being put together to accomplish the goal of implementing an internal policy across the whole company. I had to work with several executives to determine the risk of the tools developed outside of an IT department. We called those tools EUCTs (end user computing tools)

EvalueserveIT Project Manager

Sep. 2012 - Apr. 2016Viña del mar, chileAccomplishments: 1. I was responsible for the project’s execution from begging to end. 2. Responsible for enable the client’s requirement and needs future developments 3. Responsible of giving priority to our clients projects by analyzing current schedule plus technical availability of the developers. 4. Responsible for creating the official documentation or artifacts for all projects. 5. Responsible for scheduling UAT testing and director of validation meetings. 6. Engage actively with the stakeholders and plan meetings to make sure the relationship between the development team and the lines of business were in sync. 7. Trainer for the use of developed tools. (UIs, JIRA, others) I started working as a business analyst and then promoted to Project Manager for ETL, BI and automation initiatives. I had to work closely with the lines of businesses and the development team. I was the middle man that understood the technical part and also the business.

Universidad Bernardo O'higginsAnalista programador

Aug. 2010 - Aug. 2012Accomplishments: 1. First working experience on my field. 2. Developed tools for the finance, library and post-grade departments. 3. Implementation of technologies like Digital Signage and the Digital Class Book. 4. Creation of thousands of lines of code in power builder and on sybase database engine as well. I worked for the University’s IT department. We created everything internally so I had the opportunity to learn a lot from the education business. My role was primarily to develop solutions for different departments but I also created several requirements documentation and participated actively in several meetings with end users. I also trained people on the use of our creations and provided support when needed.