CUBOCCOperations Leader focused on Digital Platforms
Mar. 2017 - Dec. 2020São Paulo, São PauloI was responsible for leading the UX and creative direction of digital platform projects. My main objectives were to deliver high-quality projects in line with FLAGCX standards and methodologies and ensure internal and external demands were met in a constructive manner. I managed and developed teams in various competencies such as producers, creatives, developers, architects, and researchers. Additionally, I monitored crisis situations and was responsible for intermediation with customers. I was also responsible for managing the demand and budget control of the area, proposing changes to meet new demands, including resource allocation for new projects. Moreover, I provided direct support to the COO/CCO in evaluating briefings, recommending the entry of digital/platform projects in CUBOCC, taking into account strategic, financial, and creative issues.