Uttam Jaiswal - Director, Leap

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Work Background

LeapDirector

Oct. 2023Bengaluru, Karnataka, India · On-siteAs a member of leadership team, I take ownership of the P&L account and oversee a team of around 100+ individuals, exhibiting my leadership abilities by fostering team-building, driving crucial process metrics, creating an exceptional work environment, prioritizing customer satisfaction, and steering the company towards exponential expansion. Collaborating effectively with a group of equally talented and enthusiastic colleagues, I formulate both short and long-term plans to establish a sustainable client base and business model. I am responsible for implementing all operational initiatives within the organization and efficiently managing my team, while also exercising a significant degree of work independence and decision-making autonomy to propel the team towards 10X growth.

Manya - The Princeton ReviewArea Head - Delhi, Jaipur & Kolkata

Apr. 2018 - Apr. 2021I oversaw the P&L of the center and region while leading a diverse team across sales operations, servicing, and academics to achieve organizational goals and objectives. My responsibilities included managing and driving results through the sales team, including managers, counselors, and business development personnel, for various products and services. I developed a business plan that forecasted financial objectives and ensured the achievement of targeted revenue and margins across all overseas education products. Additionally, I was responsible for prospecting and developing alliances with universities, generating business through both on-campus institutional alliances and retail modes. Collaborating with operations managers, I ensured the proper conduct of classes and the highest levels of customer satisfaction index scores and positive word-of-mouth reviews.

Career Point Ltd.Sr Manager- Sales & Operations (Punjab & Tamilnadu)

Mar. 2013 - Mar. 2018Kota, Rajasthan, IndiaAs a P&L owner, I focused on optimizing revenue, sales, and marketing. I was responsible for generating leads, counseling prospective customers, and converting them into enrollments to achieve business growth targets. To generate leads, I organized seminars, workshops, and participated in education and career fairs, providing counseling to both students and parents. Additionally, I was responsible for sales planning, advertising, branding, and budgeting for these activities. I liaised with stakeholders such as directors, chairpersons, coordinators, principals, and management personnel to generate business. I supported my team in designing and presenting proposals, aligning meetings with prospective leads, and providing full support until the agreement was signed. I monitored branches and franchises within the region, facilitated their requirements, and reviewed their daily, weekly, and monthly reports. When necessary, I discussed any challenges with management and referred them for training. Finally, I was responsible for hiring, training, developing, and engaging my team while controlling attrition.

Aakash Educational Services LimitedArea Coordinator (Delhi & Haryana)

Jan. 2011 - Jan. 2013My responsibilities included organizing various events such as open seminars, in-school seminars, workshops, and fairs. Additionally, I worked on generating leads, managing walk-ins, providing counseling services, and converting prospects into enrollments. I provided end-to-end counseling on various products and colleges to prospective students. I was also responsible for achieving enrollments targets for all products in my assigned region. Furthermore, I managed all marketing activities related to below-the-line (BTL) promotions. My focus was on generating revenue and leads through enrollments and tie-ups with schools. I consistently achieved monthly, quarterly, and annual targets. I also monitored and collated market information to analyze trends and identify potential business opportunities. I developed strong relationships with key personnel at various institutions to promote our brand and generate leads.