HGR Industrial SurplusChief Technology Officer
Dec. 2023United StatesI drive innovation and modernization initiatives across IT, cybersecurity, and AI, delivering scalable, customer-centric solutions that improve performance, security, and financial outcomes (5%+ EBITDA YoY Boost). • Led AI/ML projects automating dynamic pricing and sales, increasing efficiency by 25%, and improving revenue cycles through machine-learning-optimized sales negotiations & search functionalities. • Implemented a global data lake, enabling enterprise-wide self-service BI and supporting scalable cross-functional initiatives. • Delivered a headless eCommerce platform implemented 60% faster than typical projects, improving CSAT through prioritized customer feedback integration. • Migrated on-prem ERP to Microsoft Dynamics, leveraging GoLang for event-driven architecture, achieving 84% TCO reduction over 3 years. • Partnered with Finance, Sales, and Operations to increase feature delivery speed by 25% and enhance customer adoption, aligning technical roadmaps with business goals. • Led the consolidation of an acquired company’s IT infrastructure in 3 months, improving governance, cybersecurity compliance, and global observability. • Secured $260k in GCP credits and negotiated 40% savings from key vendors, driving scalability.