Bryan Sabillon

Service desk supervisor @Km2 solutions

Computer engineer🧑‍🔬 EngineerPowerBISQLTech SupportBI Analyst✔️ ITHonduras

As the Service Desk Supervisor at KM2 Solutions, I am proud to have achieved the following: 1. Increased customer satisfaction by 20% through improved customer service and faster response times. 2. Developed and implemented a new service desk system that has increased efficiency and reduced costs by 10%. 3. Streamlined the onboarding process for new service desk agents, resulting in a 50% decrease in onboarding time. 4. Established a customer feedback system that has enabled us to better understand and

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