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Work Background
Kauppa TechFounder Technology Consulting Company
Feb. 2022Artur Nogueira, São Paulo, BrasilBusiness Analysis:
- Conduct comprehensive analysis of clients' business processes, objectives, and requirements.
- Identify areas for improvement and propose innovative solutions to enhance clients' business operations.
- Collaborate with clients to define project scopes, goals, and deliverables.
- Develop detailed business requirement documents and functional specifications.
- Analyze market trends and competitors to provide strategic insights and recommendations. Product Management:
- Define the product vision, strategy, and roadmap in alignment with clients' business goals.
- Conduct market research and gather customer feedback to identify market needs and opportunities.
- Collaborate with cross-functional teams, including designers and developers, to ensure timely and high-quality product delivery.
- Conduct regular product performance assessments and make data-driven decisions for continuous improvement. Project Management:
- Lead and manage multiple software development projects simultaneously, ensuring adherence to timelines, budget, and quality standards.
- Coordinate and communicate effectively with clients, internal teams, and external stakeholders to ensure project success.
- Monitor project progress, identify potential issues, and implement corrective actions when necessary.
- Conduct project reviews and generate reports to provide insightful recommendations for process optimization.
RápidoFounder and COO of 1 Click Headless Checkout
Jun. 2021 - Feb. 2022Artur Nogueira, São Paulo, BrasilProduct Strategy: - Develop and execute a comprehensive product strategy aligned with the company's vision and goals. - Conduct market research to identify customer needs, trends, and competitive landscape. - Define product roadmaps and prioritize features to maximize business impact. - Collaborate with cross-functional teams to ensure successful product delivery. Product Management: - Lead end-to-end product lifecycle management, from ideation to launch and beyond. - Gather and analyze user feedback to enhance product features and user experience. - Define product requirements and specifications, ensuring alignment with business objectives. - Collaborate closely with engineering, design, and QA teams to deliver high-quality products on time. Partnership Development: - Identify and establish strategic partnerships with relevant industry players. - Negotiate and manage partnerships to drive business growth and expand market reach. - Collaborate with partners to develop joint product offerings and marketing initiatives. - Monitor and evaluate partnership performance, making data-driven recommendations for improvement. Sales: - Drive sales efforts and generate revenue through effective sales strategies and tactics. - Identify and target key prospects and market segments. - Build and maintain relationships with clients, ensuring customer satisfaction and retention. - Collaborate with the sales team to develop sales collateral and presentations.
SaffePassFounder and COO of Passwordless Authentication Software
Oct. 2020 - Aug. 2021Florianópolis, Santa Catarina, BrazilProduct Strategy: - Develop and execute a comprehensive product strategy aligned with the company's vision and goals. - Conduct market research to identify customer needs, industry trends, and competitive landscape. - Define product roadmaps and prioritize features to drive market differentiation and customer satisfaction. - Stay abreast of emerging technologies and industry best practices to inform product strategy. Product Management: - Lead end-to-end product lifecycle management, from concept to commercialization. - Gather and analyze user feedback to inform product enhancements and improvements. - Define and communicate product requirements and specifications to the development team. - Collaborate with cross-functional teams, including design and engineering, to ensure successful product delivery. Key Account Management: - Nurture and strengthen relationships with key accounts to drive customer satisfaction and retention. - Serve as the primary point of contact for key customers, addressing their needs and requirements. - Develop strategic account plans to maximize revenue growth and identify upsell/cross-sell opportunities. - Collaborate with internal teams to address customer issues and ensure prompt resolution.
CaligenaPartner
Apr. 2019 - Sep. 2020São José dos Campos Area, BrazilStrategic Consulting: - Provide strategic guidance to clients, helping them leverage technology to achieve their business objectives. - Assess clients' current technology landscape and identify areas for improvement and optimization. - Develop and execute technology roadmaps aligned with clients' long-term goals. - Advise clients on emerging technologies and industry best practices. Client Relationship Management: - Cultivate and maintain strong relationships with clients, serving as a trusted advisor. - Understand clients' unique challenges and business requirements. - Collaborate with clients to develop tailored technology solutions that meet their specific needs. - Ensure customer satisfaction and drive client retention through exceptional service delivery.
iRespect.onlineFounder and CEO of Privacy Management SaaS solution
Mar. 2019 - Sep. 2020São José dos Campos Area, BrazilBusiness Strategy: - Develop and execute a comprehensive business strategy aligned with the company's vision and objectives. - Conduct market research and competitive analysis to identify growth opportunities. - Continuously monitor industry trends and adapt the business strategy accordingly. Key Partnership Building: - Identify and establish strategic partnerships with key industry players. - Cultivate and nurture relationships with partners to drive business growth and market expansion. - Collaborate with partners to develop joint marketing initiatives and sales strategies. - Explore and negotiate potential partnership opportunities to enhance the product offering. Key Account Management: - Serve as the primary point of contact for key accounts, ensuring their satisfaction and success. - Understand clients' unique needs and challenges, providing tailored solutions and support. - Identify opportunities for upselling and cross-selling to maximize revenue from key accounts. Marketing & Sales: - Drive marketing and sales efforts to generate awareness, leads, and revenue. - Collaborate with the sales team to identify target markets and develop sales strategies. - Monitor and analyze marketing and sales performance, making data-driven adjustments as needed. Culture Building:
- Foster a positive and inclusive company culture that reflects the company's values and mission.
- Develop and maintain a supportive and collaborative work environment.
- Lead by example and inspire employees to uphold the company's culture.
CaligenaFounder and COO of Technology Consulting Services
Jul. 2017 - Sep. 2020São José dos Campos Area, BrazilTeam Leadership: - Provide strong leadership to the organization, fostering a high-performance culture. - Build and manage a talented team, promoting collaboration and professional growth. - Set clear goals and expectations for team members, driving accountability and excellence. - Create a supportive and inclusive work environment that encourages innovation and creativity. P&L Management: - Oversee the financial performance of the company, ensuring profitability and growth. - Develop and execute strategic plans to achieve revenue and profit targets. - Drive operational efficiency and cost optimization to maximize profitability. Project Management: - Lead and manage technology consulting projects from initiation to completion. - Define project scopes, objectives, deliverables, and timelines. - Allocate resources effectively and manage project budgets. Business Intelligence: - Utilize data-driven insights to guide decision-making and drive business growth. - Analyze market trends, competitors, and client needs to identify strategic opportunities. - Collaborate with clients to understand their business challenges and provide tailored solutions.
Onlife AcademyFounder of Talent Development Company
Jun. 2016 - Sep. 2017São José dos Campos Area, BrazilP&L Management: - Oversee the financial performance of the company, ensuring profitability and growth. - Develop and execute strategic plans to achieve revenue and profit targets. - Drive operational efficiency and cost optimization to maximize profitability. Data Driven Marketing & Sales: - Develop and implement data-driven marketing strategies to drive brand awareness and lead generation. - Utilize analytics and customer insights to optimize marketing campaigns and sales efforts. - Collaborate with the sales team to develop effective sales strategies and tactics. Key Account Management Instructor: - Deliver high-quality training programs on key account management best practices. - Share expertise and insights with participants, providing practical strategies and tools. - Facilitate interactive learning experiences to enhance participants' skills. Product Management: - Lead end-to-end product lifecycle management, from ideation to launch and beyond. - Gather and analyze customer feedback to inform product enhancements and improvements. - Define product requirements and specifications, ensuring alignment with market needs. Instructor & Keynote Speaker: - Provide thought leadership and insights to inspire and educate participants. - Customize content and delivery based on the audience's needs and objectives. - Maintain a high level of expertise and stay updated on industry trends and best practices. Data Driven Product Strategy: - Utilize data and market insights to inform product strategy and decision-making. - Conduct market research and competitor analysis to identify market opportunities. - Develop and refine product roadmaps based on data-driven insights.
Mectron EICDefense Technology - Business Development Manager
May. 2015 - Feb. 2017São José dos Campos e Região, BrasilBusiness Development & Sales: - Proactively identify and pursue new business opportunities to drive revenue growth. - Conduct thorough market research and analysis to gain a deep understanding of customer needs and industry trends. - Develop and execute effective strategies to generate leads, cultivate relationships, and close sales. Commercial and Sales Engineering Leadership: - Provide strong leadership and guidance to the commercial and sales engineering teams. - Drive a customer-centric approach by aligning technical expertise with business objectives. - Ensure the delivery of high-quality, innovative, and competitive solutions to customers. New Market Development: - Identify and evaluate new market opportunities for the company's products and technologies. - Conduct market assessments to determine market potential, competition, and entry strategies. - Develop and execute strategic plans to successfully penetrate new markets. Portfolio Strategy: - Analyze the company's product portfolio and market positioning. - Develop and implement portfolio strategies to optimize market presence and profitability. - Identify opportunities for product enhancements, diversification, or innovation.
Embraer S/AProduct Strategy – Ultra Large Business Jets
Nov. 2013 - May. 2015São José dos Campos Area, Brazil- Provide strategic portfolio recommendations to C-level executives, aligning with company objectives and market trends.
- Analyze market data and customer insights to identify opportunities for portfolio optimization and growth.
- Define the strategic roadmap for the Ultra Large segment product line, ensuring alignment with business goals.
- Conduct market research and analysis to define market requirements for new products across all segments.
- Coordinate technology roadmap workshops with main suppliers and potential suppliers.
- Foster collaboration to align technological advancements with the company's product roadmap.
- Offer technical and strategic support to the sales team, assisting in addressing customer inquiries and challenges.
- Support the sales team during key industry events and expositions, enhancing brand presence and customer engagement.
- Provide comprehensive product training to the sales team, equipping them with in-depth knowledge and selling techniques.
- Develop training materials and deliver engaging sessions to enhance the team's product understanding.
- Lead marketing listening processes to gather valuable insights from customers, competitors, and market trends.
- Analyze feedback and market data to drive product positioning, marketing strategies, and customer-centric initiatives.
Lepostiche - Via Vale Garden ShoppingBusiness Owner
Sep. 2012 - Mar. 2014Taubaté Area, Brazil- Oversee all aspects of the business operations at Lepostiche, a leather accessories retail store located in Via Vale Garden Shopping, Taubaté Area.
- Develop and execute business strategies to drive sales, increase profitability, and achieve business goals.
- Ensure the highest level of customer service, providing a positive and personalized shopping experience.
- Manage and lead a team of employees, fostering a positive work environment and providing training and development opportunities.
- Monitor and analyze market trends, competitor activities, and customer preferences to identify growth opportunities.
- Optimize inventory management, ensuring a well-curated selection of leather accessories and efficient stock levels.
- Collaborate with suppliers to source high-quality leather products at competitive prices.
- Develop and implement effective marketing and promotional initiatives to enhance brand awareness and attract customers.
- Maintain visual merchandising standards and ensure the store's appearance is attractive and in line with the brand image.
- Manage financial aspects, including budgeting, cost control, and financial reporting.
- Build and maintain relationships with customers, addressing their inquiries, concerns, and feedback promptly and professionally.
- Ensure compliance with company policies, procedures, and legal requirements.
- Stay updated on industry trends, emerging products, and fashion influences in the leather accessories market.
- Monitor and evaluate store performance using key performance indicators and implement strategies for improvement.
EmbraerFlight Operations Account Manager - Airline Support
Oct. 2006 - Nov. 2013São José dos Campos Area, Brazil- Provide comprehensive support to the airlines' Flight Operations department, ensuring smooth and efficient operations.
- Manage customer requests for product modification, ensuring timely and accurate resolution to meet their specific needs.
- Lead the Embraer Excellence in Customer Experience project, overseeing all aspects of project management and ensuring exceptional customer satisfaction.
- Coordinate the development of new services for the Flight Operations Support Team, collaborating with cross-functional teams to deliver innovative solutions.
- Act as a keynote speaker at the prestigious Flight Operations Conference in the Middle East, sharing expertise and insights with industry professionals.
- Develop Flight Operations projects on-site, working closely with relevant stakeholders to execute initiatives and drive operational excellence.
Engefaz Engenharia LtdaConsulting Engineer
Nov. 2005 - Sep. 2006Cosmópolis - SP- Utilize expertise in reliability and availability to provide consulting services for production and maintenance operations.
- Analyze and assess existing production and maintenance processes to identify areas for improvement in reliability and availability.
- Develop and implement strategies and initiatives to enhance the reliability and availability of production systems and equipment.
- Collaborate with cross-functional teams to develop and implement maintenance plans, including preventive and predictive maintenance strategies.
- Conduct risk assessments and develop risk mitigation plans to minimize downtime and maximize equipment performance.
- Provide technical guidance and support to production and maintenance teams to ensure optimal operation and maintenance practices.
PetrobrasInternship
Jun. 2005 - Nov. 2005Paulínia- Support the predictive maintenance team in analyzing data from various sensors and systems.
- Assist in the development and implementation of predictive maintenance strategies and methodologies.
- Collaborate with cross-functional teams to collect and analyze equipment performance data.
- Help in identifying and assessing key performance indicators for predictive maintenance.
- Conduct data analysis and apply statistical techniques to detect early signs of equipment failures.
- Support the implementation of condition monitoring systems and predictive maintenance software.
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