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Network Power100+ people
Work Background
Chief Executive Officer
DSC HRChief Executive Officer
Apr. 2023Yerevan, Armenia- Giving clear and concise communication of company culture, values, and mission so that everyone understands the vision and roadmap - Making major corporate decisions and managing the company's overall resources and operations - Make high-quality investing decisions to advance the business and increase profits - Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics - Review financial and non-financial reports to devise solutions or improvements - Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth - Maintain a deep knowledge of the markets and industry of the company - Conducting strategic planning and setting the Strategic Objectives for the company - Developing the DSC's vision and mission statements - Assessing and minimizing potential risks to the company and its reputation; Setting and managing company goals
Senior Account Manager
Fivoro International Investment BankSenior Account Manager
Oct. 2022 - Dec. 2023London, England, United Kingdom · RemoteServed as a dedicated ambassador for International Investment Bank, providing comprehensive information about our services and value proposition to potential leads. Managed a diverse portfolio of key European client accounts, serving as their primary point of contact. Built strong and lasting relationships with clients, understanding their unique needs and offering personalized solutions to meet their objectives. Utilized the KYC system to conduct thorough client onboarding, ensuring compliance with regulatory requirements and internal policies. Collaborated closely with the compliance team to resolve any KYC-related issues and discrepancies efficiently. Analyzed feedback data and provided valuable insights to the management team for continuous process improvements, ensuring a seamless client experience. Addressed client inquiries, concerns, and issues promptly and professionally, ensuring high levels of client retention and loyalty. Shared industry knowledge and market insights with the sales and marketing teams to support business growth initiatives. Responsible for executing policies and procedures Drive “Right First Time” performance and provide feedback to support maintain and improving standards
Branch Manager
La Moon GastroBranch Manager
Dec. 2018 - Mar. 2020Yerevan, Armenia · On-siteAs a gastro bars manager, I have successfully overseen all aspects of the business, including staff management, customer service, financial performance, inventory management, marketing, compliance, and bar design. My experience in designing the bar has been a key factor in creating a unique and attractive environment that has attracted a loyal customer base. I have ensured that the bar's design is functional, efficient, and aesthetically pleasing, while also maintaining compliance with all relevant health and safety regulations. In terms of staff management, I have recruited, trained, and managed a team that consistently provides exceptional customer service, resulting in high levels of customer satisfaction and loyalty. I have also implemented cost-effective measures that have improved financial performance, while maintaining high-quality inventory management practices. Through my marketing strategies, I have successfully increased brand awareness, attracting new customers to the bar. I have also planned and executed successful events that have generated revenue and increased customer loyalty. My expertise in menu development has been instrumental in creating new food and drink offerings that align with customer preferences and industry trends. In addition, my compliance expertise has ensured that the business adheres to all relevant regulations and licensing requirements.
HR Manager
Creative Development AcademyHR Manager
Mar. 2021 - Jun. 2023California, United States · Remote1. Developing and implementing HR strategies and initiatives aligned with the overall business strategy 2. Bridging management and employee relations by addressing demands, grievances or other issues 3. Managing the recruitment and selection process 4. Support current and future business needs through the development, engagement, motivation and preservation of human capital 5. Develop and monitor overall HR strategies, systems, tactics and procedures across the organization 6. Nurture a positive working environment 7. Oversee and manage a performance appraisal system that drives high performance 8. Maintain pay plan and benefits program 9. Assess training needs to apply and monitor training programs 10. Report to management and provide decision support through HR metrics 11. Ensure legal compliance throughout human resource management
"HR Assessor" at Performance Evaluation of the Ararat Brandy Factory
grow edutainment"HR Assessor" at Performance Evaluation of the Ararat Brandy Factory
Nov. 2022 - Nov. 2022On-site• Proficient in assessing participants' soft skills, including communication, teamwork, problem-solving, and leadership abilities • Analytical mindset with the ability to interpret assessment data, leading to informed decisions and the determination of final gradings for participants • Outstanding organizational abilities, managing multiple assessments and training sessions while taking notes of the individual progress of each member/group • Exceptional interviewing and observation skills, allowing for a comprehensive assessment of participants' competencies and potential during training sessions • Evaluation of individual results of each member through team discussions and case studies according to the company's competencies system
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