hoi foodsMarketing Manager
Jul. 2019 - Nov. 2019Gurgaon, Haryana, India•Created a launch plan and initiated 34 online campaigns in 4 months, increasing the number of users from 1,000 to 300,000 (30000% increase)
• Developed product user system and rollout of new features, inspiring 100% of users to generate content and increasing usage through mobile from 1x per day to 4x per day on average
•Created, targeted, and segment mobile product marketing plans and communications
•Developed product value proposition and positioning to differentiate Hoi Foods in the marketplace
•Improved processes affecting their workgroup and interfaces; e.g., forecast system, obsolescence process with retailers
• Managed agency partners that provided website, app store optimization (ASO) services
•Continuously enhanced in-house CRM ( used by sales and customer support team) to improve operational efficiency, conversion, and customer experience