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Work Background
Senior Sales Executive
Lions BatterySenior Sales Executive
Jan. 2025Panama City, Panamá, Panama
Business Development Consultant
MBA ConsultingsBusiness Development Consultant
Dec. 2024Panamá, Panama
Commercial Sales Manager
Electrisolar S. A.Commercial Sales Manager
Aug. 2024 - Dec. 2024Panama City, Panamá, PanamaResponsable for driving sustainable energy initiatives through strategic sales leadership, market expansion, and client-focused solutions that maximize energy efficiency and cost savings. Passionate about leveraging solar and electrical expertise to deliver impactful results in renewable energy
Senior Sales Executive
Lions BatterySenior Sales Executive
Aug. 2023 - Aug. 2024Panama City, Panamá, PanamaSenior Sales Executive, Tech Best America August 2023 – Present In this role, I create solutions for consumer and commercial customers, focusing on lithium and solar technology: 1. Battery Backup Systems: For residential, commercial, and industrial applications. 2. Microgrids: Mostly for customers like hotels and businesses facing energy quality issues. 3. All-in-One Energy Storage Solutions: Integrated systems combining batteries, inverters, and chargers. 4. Scalable Energy Solutions: Modular battery systems that can be expanded to meet varying energy demands. 5. Clean Energy Integration: Systems that integrate with renewable energy sources like solar power. 6. Portable and Mobile Energy Solutions: For specific applications such as food trucks or mobile businesses. 7. Energy Solutions for Specific Industries: Including solutions for supermarkets, blood test laboratories, office containers, and street food businesses. Responsabilities. * Conduct market research to identify and prospect new potential customers. * Work with customers to capture personal and business energy needs and transform them into energy solutions by working with other teams such as engineer teams and providers. * Develop strategies to increase brand awareness and present solutions to customers and partners. * Build and maintain long-term customer relationships to enhance indirect channel business. * Generate reports to provide pipeline and sales visibility to stakeholders. Key Accomplishments: * Led the company in acquiring key partners to distribute our products within the first three months. * Successfully organized product presentation events for partners to learn about our products. * Successfully launched social media campaigns, increasing the company’s brand awareness and driving online sales. * Received the Top Sales Award for the first quarter of 2024.
eBusiness Senior Advisor
DelleBusiness Senior Advisor
May. 2011 - Feb. 2023PanamaRole and Responsibilities: * Responsible for creating and driving best in class eCommerce experience for commercial customers to drive online adoption. * Review, Modify or create new business processes to successfully integrate the eCommerce adoption strategy into the day-to-day operations. this was done by working with internal stakeholders (IT, Marketing, Sales, Finance, Operations) and external stakeholders(partners). * Responsible for capturing, build business case and present business needs to the IT department. * Work with sales teams to identify potential customers and create and adoption plan to migrate their transactional purchases to a self-serve online solution. this also helped sales to spend more time on bringing new business and not operational tasks. * Build and execute yearly adoption plan based on Revenue, units, margin and customer pipeline. * Provide weekly reports to internal stakeholders to show adoption progress, opportunities of growth and action plan. * Organize regular calls with sales and managers to review adoption progress. * Have a Quarterly review call to provide internal stakeholders the results and next Quarterly plan. Key accomplishments: * Top region (Mexico) in adoption for 2 years in a row. * Successfully worked with IT to implement the latest eCommerce platform for the Partners business in Latin America. * Managed to process 60% of total units via an online solution in Mexico. * Capture 50% of revenue of top 20 Mexico end customer using a dedicated page. * Managed to capture around 40% of transactions in Caribbean Partner business using an online solution. * Worked with external marketing agencies to implement Sales incentives to drive online adoption.
eBusiness Advisor
DelleBusiness Advisor
May. 2008 - May. 2011PanamaRoles & Responsibilities: * Responsible for taking traditional sales promotions and transform them into online promotions for Dell.com Latino America. * Coordinated with marketing teams the proper maintenance of the online catalog (launch of new products, update online configurations, price updates, product retirement). * Build and execute yearly plan for the online Store for Latin America for Consumer products. * Create online reports to identify customer interests to implement promotions to drive close rate. Responsible of guarantee accurate online prices to avoid revenue, margin loss. * Build weekly presentations to show online performance and promotions plan. Results: * Implemented several initiatives by working with Banks to drive purchases with monthly instalments. * Successfully launched initiatives to drive online demand to retailers and offer discounts to increase conversion.
Latin America Sales Support Advisor
DellLatin America Sales Support Advisor
Apr. 2007 - May. 2008PanamaRoles and Responsibilities: * Responsible of capturing Sales IT needs for sales applications (Liaison between IT and sales). Responsible for sales application Trouble Tickets creation and follow up. * Responsible for testing application updates and provide feedback to IT. Work with Sales to make sure new updates can be utilized. * Train sales on how to use new application updates. Create and share Trouble Tickets status and IT roadmap.
Network Engineer I
DellNetwork Engineer I
Aug. 2004 - Apr. 2007PanamaRoles and Responsibilities: * Responsible of providing support to Dell employees hardware at Dell Panama Site (Laptops, Desktops). * Provided support for Operating system, MS Office applications and internal Applications. * Responsible of maintaining server infrastructure (HW Repair, software upgrade, HW upgrades). * Worked on initiatives to identify top issues in order to anticipate parts inventory.
Enterprise Server Tech Support
DellEnterprise Server Tech Support
Aug. 2003 - Aug. 2004PanamaRoles and Responsibilities: Responsible to provide first level of technical support to Dell Commercial customers when calling requesting support for their enterprise systems (Servers, switches, routers, Precision workstation). Work with customers to solve their issues and offer best of class phone experience. Review on a weekly basis the results of all calls that generated a second or third call and create plan to make sure calls are solved on one call.
Tech Support Senior Tecnician L2
DellTech Support Senior Tecnician L2
May. 2003 - Aug. 2003PanamaRoles and Responsibilities: Responsible to provide second level of technical support to Dell Commercial customers when calling requesting support for their systems (Laptops and desktops). Work with customers to solve their issues and offer best of class phone experience. Review on a weekly basis the results of all calls that generated a second or third call and create plan to make sure calls are solved on one call.
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