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Work Background
NetImpact Strategies Inc.Business Development Operations Intern
Mar. 2024India · RemoteNetimpact Strategies is a leading provider of digital transformation support to the US federal government, renowned for its innovative strategic solutions and IT modernisation initiatives. • Working as a BDO intern involves coordinating with Pre-Sales, Technical solutioning, and Proposal teams across the North America and APAC region. • Doing end-to-end proposal coordination and management for scheduling kick-offs, color reviews, content drafting, and project delivery to the clients. • Working on various RFx, creating compliant outlines, solution decks, opportunity capture documents, and schedule trackers for the same. • Creating and managing the SharePoint sites and CRM tools for various opportunities.
DXC TechnologyGlobal Service Delivery Coordinator (Sales Stategy & Operations)
Jul. 2020 - Mar. 2022India · Remote• Maintenance and analysis of business relevant performance metrics for Key Accounts - Hewlett Packard Enterprise based out of Houston, TX.
• Assessed and gathered various client requirements and discussed them with SMEs and solution architects to define project requirements, ensuring alignment with customer needs and finalizing and documenting the scope of the project. • Processed non standard service requests having TCV over 2.2MUSD and change requests with TCV 900KUSD+
• Engagement with relevant stakeholders and provided liaison between sales teams and other functional groups such as Product Management, Commercial Operations, and executive leadership on a daily basis to ensure goal alignment and seamless E2E execution.
• Created contract proposals or project work orders for company clients and worked on negotiation, costing, and margin analysis for each request.
• Involved in tracking the requests and managing all project documents through internal DXC tools such as Aldea/Aries also driving the opportunities through the SalesForce CRM for maintaining track of project revenue and to manage and assist sales teams with pre-sales support.
• Collaborated with the global client staff, PMO, and the on-site delivery team to fulfill request commitments, deliverables and for the future iterations and enhancements.
• Developed clear standard operating procedures to be utilized across the team for Master Service Agreements resulting in 20% increased working efficiency.
• Partly performed duties of the project management office within HPE account. Coordinated and worked on P&L data, project progress, budget utilization, WBS, and project plans including timelines, milestones, and resource allocation for the account.
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