SynthesisContent Product Owner/Learning Facilitator
Jan. 2022 - Dec. 2022Remote● Content Product Owner: Executed contempt sprints where I experimented, planned and facilitated new learning experiences focused on developing human skills that increased students retention in the Open Sessions by 15% MoM. Worked with the engineering team to feed their backlog according to my findings in each sprint. Improved NPS to 88% on average per session.
● No code Product Development: Developed an internal No-code emergency classes allocation solution for 500+ teachers that improved the allocation of opportunities for our teacher talent and improved faculty’s overall collaboration. Conducted internal user interviews, identified product requirements, and prototyped a working solution using Retool in 2 weeks.
● User Focus: Developed a good understanding of students and cohort structures to constantly evaluate and improve the delivery of the learning experiences product on a week by week basis. Improved NPS to 88% on average per session. Mostrar menos